Connecting people together

5 benefits of using Knowledge Hub for your Community of Practice in the Public Sector.


Building a Community of Practice (CoP) across multiple organisations in the public sector has its challenges. Not only are you gathering a group of people who share a common interest, expertise, or profession to come together to learn, collaborate and share knowledge across multiple organisations, but you also have the challenge of finding a place/space where everyone can get access to. We know Communities of Practice (CoPs) are some of the leading ways that this type of collaboration happens. 

In this blog post, we will explore five benefits of using Knowledge Hub for your Community of Practice.


1. Easy access to information and resources

One of the biggest advantages of using Knowledge Hub for your CoP is the easy access for those working across the public sector. Members can quickly and easily share and access relevant documents, links and other resources. With its wide range of collaborative features readily available at your fingertips, you can choose which ones are relevant for you and your members. Choose from a discussion forum, library, online documents, wikis, event calendars, ideas, news, and polls, as well as a range of administration tools and reporting to help you facilitate and manage the CoP.

2. Increased engagement and participation

Knowledge Hub provides a platform for members to engage with each other in ways that are not always possible in a physical setting. Members can easily:

  • participate in discussions;
  • share documents with others;
  • provide feedback via comments; 
  • collaborate on documents in real-time via online documents; 
  • create and manage wiki pages to build toolkits, guides or lists; 
  • arrange/share face-to-face or virtual events via a calendar for all members to view;
  • Share news on the subject area and ask for comments;
  • conduct polls with the members on hot topics; and
  • collect ideas on what the CoP needs to do in the future.

This helps to increase engagement and participation between members and allows them to connect with other members from different organisations. In turn, this can lead to new opportunities and collaborations while building on what members know already.


3. Knowledge sharing and collaboration

Knowledge Hub was built from the ground up to support CoPs and is well regarded across the public sector as the go-to place for members to share knowledge and collaborate with one another. Members can share best practices, discuss common challenges and learn from each others’ experiences. The efforts of knowledge sharing and collaborating are rewarding for individuals and their organisations, as this collaboration often leads to innovative solutions to problems. It also helps members stay up to date with the latest trends, developments, and thinking in their subject area.


4. Networking and professional development

Knowledge Hub allows members to network with other professionals in their field and those outside of it. Members can connect with other professionals, exchange ideas, and build relationships that can lead to new opportunities and collaborations. By joining a CoP within Knowledge Hub, it will provide you with opportunities for professional development through discussions with colleagues and activities hosted by the groups such as virtual events, webinars, and training courses.


5. Cost-effective and time-efficient

Creating a group on Knowledge Hub to support your CoP is cost-effective. If you work in the public sector, you can create an ‘open’ or ‘restricted’ group free of charge. Your new CoP can be set up quickly and you’ll have full access to the collaboration tools you need, in addition to a range of tried and tested techniques for running a successful CoP. Finally, members can access the CoP from anywhere, at any time making it even easier for you to keep your members in the loop and engaged.


Key Takeaways:

  • Knowledge Hub is cost-effective for those working in the public sector and allows you to connect and communicate with others across organisations.

  • Knowledge Hub provides a range of collaborative tools for your CoP that are easy to use - they can be accessed from anywhere and supports you in increasing engagement and participation allowing the members to collaborate and share knowledge.


Don’t miss out on being a member of groups that are relevant to you.  Register on Knowledge Hub to find groups of interest. Can’t find the relevant group? Why not set up a group that works for you and your colleagues?

Join groups, make connections, discover knowledge.