Building a trusted 'address and street information management' community for local authorities

We interviewed Melissa Whittle , Engagement Co-ordinator at GeoPlace LLP, about the trusted community they have built for local authority members to share best practice advice on addressing and...

A failure of leadership

The Virgin take over of health and adult social services in Bath has received little media coverage. This is a hugely significant  development. As a former director I am very...

Progress on the Five Year Forward View

I thought the Five Year Forward View (5YFV) had a lot of promise.   It identified the key issues: “we need to take our own health seriously, change the way services are provided, and...

A new look and feel for Knowledge Hub

There’s a feeling of excitement at KHub HQ at the moment – and it’s not just because we’re all looking forward to what Santa is going to bring us in a few weeks’ time! We are also extremely...

LGA and Lancashire running pilot to develop health and wellbeing app from new scheme for service descriptions

A new project has started in Summer 2016 to work with data standards experts, open data enthusiasts and local public service providers (including local authorities and their partners) to find a...

Age UK Winter Health Resources

As the latest excess winter deaths statistics are set to be released this week, Age UK is urging older people and their families to seek advice about protecting themselves from winter...

Citizen Contact strategy

By Ian Forster, Sales Director, Critiqom   Establishing the most efficient strategy for the collection of council tax and business rates is a critical challenge for all local...

Exploring how art and culture contributes to health and wellbeing

The Norfolk Arts Forum gave a seminar inviting professionals from local art and culture schemes, Local Authority Officers, researchers and students to explain how Art and Culture has the potential...

Social Network Formation and Impacts

Reading an article published on science daily about  University of Pennsylvania research by Professor Damon Centrola , I was fascinated to learn so much on how characteristics contribute...

What are the engagement options?

Using a case study approach to explain some lessons I have learnt about good engagement. The scenario is fictious but believable. A district council is consulting on a set of future...