Yesterday I was at a different session to Martin and someone asked me to arrange some kind of "get together" of web site bods. I think their concern was less about the applications front-end, and more about helping people navigate the planning process at its outset. Policy issues, making a good application, understanding the process of permissions and regulations generally. However I've just noticed a similar-sounding event organised by the portal: http://portaldirector.wordpress.com/2013/01/10/putting-the-user-first-designing-effective-lpa-web-pages/ Anyone got any views ? Any experience of [cough] channel shift strategies ?
