Enforcement Benchmarking https://khub.net/c/message_boards/find_thread?p_l_id=53683759&threadId=699124073 2026-08-12T17:54:27Z 2026-08-12T17:54:27Z Mike Holmes https://khub.net/c/message_boards/find_message?p_l_id=53683759&messageId=699124072 2022-08-10T09:18:36Z 2022-08-10T08:47:38Z

<p>I am working on a review of enforcement/compliance for the Greater Cambridge Shared Planning Service and was looking to get some benchmarking information together.  I  have created a Survey and distributed it to some Councils I have worked with before.  If  you are interested and can help, I should be grateful if you could arrange for someone to complete it for your authority <a href="https://www.surveymonkey.com/r/XM9KHM3">https://www.surveymonkey.com/r/XM9KHM3</a>.</p> <p>Obviously, I would be looking to share the results in due course and draw out any conclusions.  Apart from the benchmarking we are writing a new Enforcement Plan, improving back-office processes, and looking to “improve the customer journey”, particularly through the website.  This latter aspect has just gone live and includes a new e-form for submitting complaints, and an explanatory video.  Check it out here <a href="https://www.greatercambridgeplanning.org/planning-applications/planning-compliance/#a10">Planning Compliance (greatercambridgeplanning.org)</a>.</p> <p>Any queries please contact me at Mike.Holmes@scambs.gov.uk or Mike.Holmes@posenterprises.co.uk</p> <p>Thanks</p>

Mike Holmes 2022-08-10T08:47:38Z