Number of emails received by planning staffNumber of emails received by planning staffhttps://khub.net/c/message_boards/find_thread?p_l_id=53683759&threadId=4529515892026-05-14T06:50:36Z2026-05-14T06:50:36ZNumber of emails received by planning staffMichael Martinhttps://khub.net/c/message_boards/find_message?p_l_id=53683759&messageId=4529515882021-04-19T11:27:29Z2021-04-19T11:26:46Z<p>I have received a query from our planning officers regarding the
number of planning and/or application related emails they receive on a
daily basis. One comment I have received is that dealing with the
number of emails received could easily be a full time job.</p>
<p>Following on from this, I have set up a working group to look at this
and discuss how we can streamline the process, deal with the number of
emails received and continue to provide a good service. </p>
<p>We already have an online form for planning related queries.</p>
<p>Could I, therefore, ask whether any other Local Authorities have
implemented a system or process regarding emails or are looking at one
please. Also, it would be helpful for me to get your thoughts,
comments or suggestions on this.</p>
<p>Many thanks.</p>
<p>Mike.</p>Michael Martin2021-04-19T11:26:46Z