Case studies
Case studies
See how our members are using Knowledge Hub’s digital tools to foster cross-organisational collaboration. From local government to health services, discover how they are building the community groups and knowledge-sharing networks that power modern public service.
Breaking Down Barriers in Heritage Preservation
Heritage Connects (Historic England) unifies the UK heritage sector, using a collaborative ecosystem for peer-to-peer learning and resource sharing. This cuts admin time and boosts project/grant success.
Transforming Public Data Through Community-Led Growth
GeoPlace Authority Contacts Group built a collaboration network to solve officer isolation/backlogs in data management. It drove a 49% surge in active contributions
Breaking Down Silos in Public Sector Change Management
The Cross-Government Change Management CoP ended professional isolation and siloed work by launching a Learning Hub. This drove a 68% membership surge, strengthening change management across the UK public sector.
Building a networked commercial community
The GCF uses Knowledge Hub to unify 2,000+ UK commercial professionals. By centralizing toolkits and guides, it has cut email traffic and silos, enabling members to share expertise and build a top-tier network.
Connecting peers across Scotland and Beyond
Since 2012, the Improvement Service uses Knowledge Hub to unite Scottish public sectors. It creates a searchable national directory for sharing expertise and best practice across the UK’s dispersed workforce.
Saving money through sharing practice and experience
LACEF helps UK councils save millions by sharing debt collection expertise. Via Knowledge Hub, 1,000 members collaborate to solve complex issues, improve practices, and build professional networks through forums.
High Streets Heritage Action Zone Programme (Local & National)
Historic England uses Knowledge Hub to connect 60+ HSHAZ partners. This central site provides official guidance and peer dialogue, allowing members to share expertise and troubleshoot to support local delivery.
Hosting our First Online Exam for National Records of Scotland
NRS digitised its proficiency exam via Knowledge Hub, using 40 secure groups to replace costly travel and handwritten tests. This saved time and money, providing a consistent, efficient way to assess candidates.
Engaging the Sector on Heritage Matters
Heritage Workspace was established on Knowledge Hub in 2018, offering a secure, discreet digital network for heritage training participants and local authority officers to collaborate.
Connecting Trading Standards & Fire Authorities
FELG unites UK trading standards and fire authorities on a collaborative platform to standardise fireworks regulation. By sharing best practices, they improve public safety through enforcement and regulation.
Boosting Local Authority Engagement and Feedback
The LGA uses Knowledge Hub to engage local authorities, gathering rapid feedback via polls and ideas. This streamlines communication, cuts email clutter, and provides real-time insights for sector learning.
