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When management only pretend to care
There is delegation and then there is abdication. Some organisation refer all complaints made to the Chief Executive (CE) back down the line to the responsible manager. So the complainant can find...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
20 Mawrth 2024
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Atamis
I am working in collaboration with two other public sector organisations to address current performance issues with the provider, Atamis. We are keen to understand if any other...
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Gan:
Amy Halkyard
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Diweddarwyd ddiwethaf:
18 Mawrth 2024
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Government Commercial Function (GCF)
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Odd , unusual and often bizarre behaviour by managers
You have heard the story about the famous Rock band who’s manager placed a rider in the band’s contract that they be provided with a a bowl of M & N’s in their dressing room but with no...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
17 Mawrth 2024
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Naked person on the bus
It’s apparently a surprisingly common occurrence for London Transport. The unusual may not be a surprise even so there is a big difference between identifying the fridge thief and catching the...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
12 Mawrth 2024
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The difference between courteous and helpful
My recent experience of trying to resolve a problem as a customer has made me realise that the people at the other end of the phone don’t understand the difference between courteous and helpful....
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
07 Mawrth 2024
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Depends how you look at it
Our financial problems are because we are not competitive and we are not competitive because we are inefficient due to a reluctance to embrace new technology and change working practices. Or our...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
07 Mawrth 2024
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The problem isn’t AI it’s people
People are teaching AI bad habits. It’s like when your Dad teaches you to drive. People put too much faith in untested technology. People can’t be trusted not to abuse the power and opportunities...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
06 Mawrth 2024
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DO YOU REALLY NEED AI MODEL DEVELOPMENT? – THE CORRECT WAY OF USING AI
me-consuming and costly process. It requires a significant investment in terms of resources and expertise. Yet, it allows for greater flexibility and control, as you can tailor the model precisely...
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Gan:
Ibiixo Technologies
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Diweddarwyd ddiwethaf:
01 Gorff 2024
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No excuses
The football manager who after a disastrous run of results points out that with a relatively small squad, an exceptionally long list of injuries, including the top score, they have been...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
05 Mawrth 2024
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Data Governance: creating a Framework
One of the most difficult questions for anyone undertaking Data Governance is where to start? For many the need for better data quality will be the main driver and indeed it's likely...
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Gan:
Sally Kerr
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Diweddarwyd ddiwethaf:
05 Mawrth 2024
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Scottish Government Data Transformation Framework group
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