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How to abolish complaints
Always keen to take ideas from the world of commerce and business and apply them to local government I was interested to experience how a modern high tech company deals with customer complaints....
Gan:
Blair McPherson
Diweddarwyd ddiwethaf:
13 Tach 2017
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United we stand
It’s been a month since I took on the role of Chair of the Association of Local Environmental Record Centres (ALERC) at the AGM in Birmingham. And it feels like it’s been quite a long...
Gan:
Clare Blencowe
Diweddarwyd ddiwethaf:
13 Tach 2017
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A clash of cultures
In recent times it has become increasingly common for new leaders of LA's to have a business background. This is seen by many and by the...
Gan:
Blair McPherson
Diweddarwyd ddiwethaf:
13 Tach 2017
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Just to make it more interesting
Can you trust your colleagues let alone partner organisations or those you are contracting with? Why don't people stick to agreements, why do they put short term benefit before greater...
Gan:
Blair McPherson
Diweddarwyd ddiwethaf:
03 Tach 2017
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Featured blog: What do we want the police to do? It’s time for an honest debate
The police might be forgiven for thinking that parts of the press have it in for them. First The Sun launched an all out assault on Humberside Police for officers being photographed playing on...
Gan:
KHUB Focus
Diweddarwyd ddiwethaf:
03 Tach 2017
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