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Digital Transformation & Customer Experience – Separated at Birth, Reunited by a Common Purpose
Do try this at home. Pick two or three of your favourite and most used smartphone or device apps, such as those provided by airlines, banks, hotels or retail organizations. The best examples...
Gan:
Gerry Brown
Diweddarwyd ddiwethaf:
16 Tach 2017
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Health & Care Monthly Knowledge Update
The November issue of the Health & Care Knowledge Update form ONS is now available. The latest edition has links to new releases of data including child obesity statistics from the...
Gan:
Philippa Lynch
Diweddarwyd ddiwethaf:
15 Tach 2017
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Health Profiles survey
The content of Public Health England's Health Profiles are reviewed annually to ensure that the indicators included are relevant and present a comprehensive overview of health at a local...
Gan:
Philippa Lynch
Diweddarwyd ddiwethaf:
15 Tach 2017
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How to abolish complaints
Always keen to take ideas from the world of commerce and business and apply them to local government I was interested to experience how a modern high tech company deals with customer complaints....
Gan:
Blair McPherson
Diweddarwyd ddiwethaf:
13 Tach 2017
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United we stand
It’s been a month since I took on the role of Chair of the Association of Local Environmental Record Centres (ALERC) at the AGM in Birmingham. And it feels like it’s been quite a long...
Gan:
Clare Blencowe
Diweddarwyd ddiwethaf:
13 Tach 2017
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