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Return of Self-Evaluation Forms (SEFs) and a date for your diary.
Many thanks everyone for returning your SEFs last month. Over the past month the SEFs have been read, discussed, moderated and collated to develop a sound understanding of...
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Gan:
James Hempsall OBE
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Diweddarwyd ddiwethaf:
25 Chwef 2013
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Football managers and leadership lessons
The Guardian ran an article this week on Arsene Wenger’s press conference prior to an important game in the champion’s league. The press conference was news worthy because the Arsenal manager...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
22 Chwef 2013
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More management less leadership
The message from the business schools, from management gurus and from Government has been consistent. The public sector must change and this requires leadership. Not just leadership from the top...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
20 Chwef 2013
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MBA= Must Be Avioded
You won’t read this article in the professional journals. You won’t find this article in the quality news papers not whilst they run full page adverts and pull out supplements for MBAs. If you...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
14 Chwef 2013
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From Twitter gritter to tweets about streets...
The recent inclement weather has again given councils the opportunity to test how effective Twitter hashtags can be in communicating with residents; providing timely, easy-to-keep-track-of...
Blog
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Gan:
Knowledge Hub Team
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Diweddarwyd ddiwethaf:
13 Chwef 2013
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Meat pies and tax aviodance it's just business
Some people say if the private sector paid their full tax liability the public sector wouldn’t have to make spending cuts. Some people say what did you think was in those pies at that price? Some...
Blog
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
12 Chwef 2013
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Take it in turns leadership
The latest idea on leadership from the management gurus is 'take it in turns' leadership. Recognising that the heroic style of leadership – where an individual by sheer force of personality...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
11 Chwef 2013
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Equality and the public sector
Can we still afford equality? The government doesn't think so. It certainly thinks we can't afford the Equality and Human Rights Commission – that's why they cut its budget from £70m to £17m and...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
08 Chwef 2013
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Customer care B*****d style
The best selling management books, the management gurus who write them and the management consultants who quote from them all agree. Successful businesses treat their customers right. It makes...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
07 Chwef 2013
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Customer care Gangnam style
It’s everywhere and every ones doing it, it’s an internet sensation, it’s simply to do easy to copy and everyone is talking about it. It’s customer care gangnam style Any organisation can do...
Blog
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
06 Chwef 2013
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