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How to abolish complaints
Always keen to take ideas from the world of commerce and business and apply them to local government I was interested to experience how a modern high tech company deals with customer complaints....
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
13 Tach 2017
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United we stand
It’s been a month since I took on the role of Chair of the Association of Local Environmental Record Centres (ALERC) at the AGM in Birmingham. And it feels like it’s been quite a long...
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Gan:
Clare Blencowe
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Diweddarwyd ddiwethaf:
13 Tach 2017
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A clash of cultures
In recent times it has become increasingly common for new leaders of LA's to have a business background. This is seen by many and by the...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
13 Tach 2017
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Just to make it more interesting
Can you trust your colleagues let alone partner organisations or those you are contracting with? Why don't people stick to agreements, why do they put short term benefit before greater...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
03 Tach 2017
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Featured blog: What do we want the police to do? It’s time for an honest debate
The police might be forgiven for thinking that parts of the press have it in for them. First The Sun launched an all out assault on Humberside Police for officers being photographed playing on...
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Gan:
KHUB Focus
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Diweddarwyd ddiwethaf:
03 Tach 2017
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Local government: How to improve service and reduce costs
Public sector organisations know it can be a challenge to cost-justify investment in service improvement. But our local government clients have shown that by following a three step process...
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Gan:
Paul Linnell
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Diweddarwyd ddiwethaf:
02 Tach 2017
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The EU GDPR and the new Data Protection Bill – putting the public sector under greater scrutiny
The recent announcement from the UK Government that they will largely follow the EU General Data Protection Regulation (GDPR), with the new Data Protection Bill, when the UK leaves the EU has...
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Gan:
KHUB Focus
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Diweddarwyd ddiwethaf:
30 Hyd 2017
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"You can leave the office now"
Am I being sacked? Am I being given permission to leave early? Am I being told the protesters have left? Has the hostage situation come to peaceful end. Was the bomb alert a false alarm? Is this...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
27 Hyd 2017
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New Knowledge Hub features
The eagle-eyed among you will spot that we made a few changes to Knowledge Hub last night and added some new features. Here are the highlights: Suggested groups On the right hand side of your...
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Gan:
Knowledge Hub Team
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Diweddarwyd ddiwethaf:
25 Hyd 2017
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Dog lovers will understand
To a dog we must seem immortal. During your average dogs life time you hardly age at all. Fifteen is a good age for a dog. If you have a dog you will have known the joy of the companionship...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
24 Hyd 2017
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Under the Knowledge Hub bonnet
If you're reading this you already know that Knowledge Hub is a great tool to help you collaborate. But have you ever wondered how it really all comes together? Over the years Knowledge Hub has...
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Gan:
Liz Copeland
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Diweddarwyd ddiwethaf:
24 Hyd 2017
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Are you cut out to be a senior manager
So you think you have what it takes to be a senior manager in local government. Here are six questions for any wannabe senior manager. Just select the answers which most closely...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
23 Hyd 2017
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DfE Pilot Schools Buying Hub
Invitation for schools to sign up to be part of the Department of Education pilot ‘Schools Buying Strategy’ The schools' buying strategy is intended to support...
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Gan:
Helen Lumb
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Diweddarwyd ddiwethaf:
19 Hyd 2017
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The Impact of Automation & AI in the Workplace
Warwick Business School’s Knowledge & Innovation Network (KIN) and Norton Rose Fulbright (NRF) will be facilitating a breakfast briefing during Workplace Week (13-17th November) on the...
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Gan:
Stephen Dale
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Diweddarwyd ddiwethaf:
16 Hyd 2017
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Stranded on Mars
Your Mars rover breaks down, your only hope of getting back to the safety of base is to walk. The group must decide which items to take with them for this perilous journey, they can only take what...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
16 Hyd 2017
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Ch-ch-ch-changes - turn & face the strain
How do you drive successful change in large organisations? It’s a challenge facing many across the public sector, often with a focus on the digital transformation of services and ways...
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Gan:
Knowledge Hub Team
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Diweddarwyd ddiwethaf:
18 Hyd 2017
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How Knowledge Hub saves you money
We, at Knowledge Hub, have always been great believers in the opportunities that online collaboration offers to save the public sector money. But can it really make that much of a difference? ...
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Gan:
Knowledge Hub Team
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Diweddarwyd ddiwethaf:
27 Medi 2017
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Managers Interview questions and answers
How confident would you be If at your next job interview you knew the questions before they were asked? Even better what if you had the answers. Working out what the questions will be...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
21 Medi 2017
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I asked for an armchair and they gave me a lamp shade
You successful make the case for additional resources but instead of the much needed arm chair the board gives you a decorative lamp shade. We are not talking about giving a new look to your old...
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Gan:
Blair McPherson
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Diweddarwyd ddiwethaf:
18 Medi 2017
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Getting quick responses and saving you time
We interviewed Rebecca Staddon, Community Infrastructure Levy (CIL) Officer at Taunton Deane Borough council about the benefits of her membership to the Planning Advisory Service (PAS) Group. ...
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Gan:
KHUB Focus
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Diweddarwyd ddiwethaf:
18 Medi 2017
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