Former Member 9 Years yn ôl In my experience, technology can support a change in culture, but is unlikely to be a driver in the culture change. A good example of this are the various Connected Care initiatives which are being commissioned by NHS CCGs around the country, which are using technology to share data between clinicians - but excluding citizens & patients from online access to data about themselves. In other words, the technology is being used to SUPPORT the existing paternalistic culture in the NHS and supporting the silos of Clinicians vs Citizens/patients! Hopefully the technology mentioned in this blog will not merely support the 'status quo', but will lead to a less paternalistic culture in public services - but I doubt that it will 0 Reply as... Canslo