We are about to undertake a review of our planning application
processing - having now just about recovered from the shock of going
digital overnight.
I would be interest to see any other authority's documentation or
workflows if any of you are willing/able to share.
Attached is our basic overview process diagram I have produced as a
starter for discussion in our review. You will see I have identified 3
phases of application lifecycle, my intention is to work on each phase
separately with the teams to update/refine/etc.
Note we are a CPA, so do not have the volume of applications to make
a separate validation resource viable; also we don't hold official
planning registers, so need processes to send material to our
districts for that purpose.
