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Cheating and Lying in the Public Sector
There was undoubtedly cheating and lying in the public sector before the performance management culture was so enthusiastically embraced but league tables, over ambitious targets, naming...
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Par:
Blair McPherson
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Dernière mise à jour:
23 févr. 2012
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Lights, camera, action!
It's been a dramatic week for us at Knowledge Hub central. We planned our first major conference outing, ran our first major online event and have throttled-up our migration schedule. ...
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Par:
Michael MacAuley
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Dernière mise à jour:
17 févr. 2012
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The Surprising Truth about What Community Members Really Want
What do members want? If you want to start a community (or improve an existing one), you might begin by asking members what they want. Members will say they want...
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Par:
Michael Norton
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Dernière mise à jour:
16 févr. 2012
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Psst...! Tell Sid...! (And anyone else you know!)
I wrote most of this blog a long time ago, but I've been wanting to update it and republish it for a while, as it feels relevant. If you've read the Knowledge Hub Team new year blog, you'll...
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Par:
Liz Copeland
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Dernière mise à jour:
20 janv. 2014
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CRM & Data Integration: the quest for a single view of the customer
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Par:
Shelley Heckman
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Dernière mise à jour:
15 févr. 2012
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Happy Belated Groundhog Day (or why community managers are gods)
This is a great post from Community Roundtable, which I missed on Groundhog Day, but still worth a mention When we think of the day to day and the year to year of what community management is,...
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Par:
Michael Norton
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Dernière mise à jour:
14 févr. 2012
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We are too busy
NHS managers are too busy to address staff health at work. So said the headline in the Health Service Journal (HSJ). The report on the launch of the Healthcare Management unit code of conduct...
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Par:
Blair McPherson
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Dernière mise à jour:
23 févr. 2012
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How to manage the members
Working in local government at a senior level involves working hand in glove with local councillors or elected members as officers most commonly refer to them. Effective chief executives and...
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Par:
Blair McPherson
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Dernière mise à jour:
23 févr. 2012
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Is your plate healthy?
At Telford & Wrekin Council we are in the middle of a consulation on Shaping Places - Telford and Wrekin's Future which will eventually replace the existing Core Strategy and...
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Par:
Richard Overy
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Dernière mise à jour:
11 févr. 2012
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Is it alright for a man to wear black eyeliner to work?
I was at a senior manager’s question and answer session at the end of a two day staff equality and diversity awareness course. I didn’t see it coming but I know the sound of a bear trap snapping...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
10 févr. 2012
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