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How decisions are made
A week before her first A level, arrangements for sitting the exam were changed by the school. Just a minor change. The start time was moved forward half an hour along side a reminder that all...
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Par:
Blair McPherson
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Dernière mise à jour:
11 nov. 2021
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Jabs or Jobs
What’s the best way to stoke up opposition and resentment? Answer tell employees they have no choice they either comply or lose their job. I have noted an increasingly autocratic approach to...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
09 nov. 2021
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Walter wasn’t a great player but he was an outstanding manager
These days everyone wants a good review. Tell us how well we have done. But if the feedback is less than glowing it may get an angry and hurt response. This is why cautious managers so...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
09 nov. 2021
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When management communication is just blah , blah ,blah
Management involves getting your message across, what you want doing , how you want it doing and by when, your expectations of employees/team members behaviour and attitude, or in senior...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
05 nov. 2021
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Arsey Attitude
Employees who don’t accept the authority of the boss, providers who think the customer is definitely not king and HR professionals who believe their advice is law. The conversation wasn’t...
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Par:
Blair McPherson
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Dernière mise à jour:
03 nov. 2021
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How to recognise a dinosaur
Do you recognise this description ? A large organisation rather complacent about its relationship with customers and employees, performance wise coasting, obsessed with cost cutting,...
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Par:
Blair McPherson
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Dernière mise à jour:
30 oct. 2021
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How can I help?
He is a very caring human being, with a good set of professional values . He is a terrible manager. It’s the mantra of the new chief executive. He starts every conversation and answers...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
30 oct. 2021
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The Bank Heist
What has an audacious bank robbery got to do with how organisations fail? The plan is meticulous in its attention to detail. The team have been selected for their knowledge , experience...
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Par:
Blair McPherson
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Dernière mise à jour:
19 oct. 2021
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Counter Fraud Function Talent Hub
We are offering a unique opportunity for you to use your expertise to help tackle fraud in government. If you can’t find fraud, you can’t tackle it: Prior to COVID-19 estimated Fraud and error...
Blogue
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Par:
Chris Freeman
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Dernière mise à jour:
06 oct. 2021
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The names Bond ,James Bond
007 returns, shaken not stirred, updated but still the cool under pressure, man of action leading a life style normally associated with the rich and famous, living it up in top hotels and...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
02 oct. 2021
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