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Meat pies and tax aviodance it's just business
Some people say if the private sector paid their full tax liability the public sector wouldn’t have to make spending cuts. Some people say what did you think was in those pies at that price? Some...
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Par:
Blair McPherson
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Dernière mise à jour:
12 févr. 2013
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Take it in turns leadership
The latest idea on leadership from the management gurus is 'take it in turns' leadership. Recognising that the heroic style of leadership – where an individual by sheer force of personality...
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Par:
Blair McPherson
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Dernière mise à jour:
11 févr. 2013
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Equality and the public sector
Can we still afford equality? The government doesn't think so. It certainly thinks we can't afford the Equality and Human Rights Commission – that's why they cut its budget from £70m to £17m and...
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Par:
Blair McPherson
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Dernière mise à jour:
08 févr. 2013
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Customer care B*****d style
The best selling management books, the management gurus who write them and the management consultants who quote from them all agree. Successful businesses treat their customers right. It makes...
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Par:
Blair McPherson
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Dernière mise à jour:
07 févr. 2013
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Customer care Gangnam style
It’s everywhere and every ones doing it, it’s an internet sensation, it’s simply to do easy to copy and everyone is talking about it. It’s customer care gangnam style Any organisation can do...
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Par:
Blair McPherson
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Dernière mise à jour:
06 févr. 2013
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Customer care New York style
Customer care New York style They say New York taxi drivers are the rudest in the world but customer care New York style is best illustrated by their breakfast dinners/experience. I've been...
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Par:
Blair McPherson
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Dernière mise à jour:
05 févr. 2013
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The trials of Heracles
The sixth trial of Heracles was to clean the Augean stables in one day which had years of built up filth which would take the average man ages to clean. However Heracles was not an average man....
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Par:
Blair McPherson
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Dernière mise à jour:
01 févr. 2013
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Bigging yourself up
The job interview is not the occasion for false modesty, nor is your annual appraisal. These days it not enough to be good at your job you need to tell people just how good you are. Bigging...
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Par:
Blair McPherson
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Dernière mise à jour:
31 janv. 2013
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A brief history of time management
In the beginning there was time then time grow short so time management was invented. Prioritise- be clear about the difference between urgent and important and only do important ...
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Par:
Blair McPherson
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Dernière mise à jour:
29 janv. 2013
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Smarter and Harder is for Dummies
If someone tells you to work smarter not harder what are they saying about you? The work has increased by 20% but the staffing has been cut. We are not allowed to authorise over time. We...
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Par:
Blair McPherson
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Dernière mise à jour:
28 janv. 2013
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