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Blogue
What the Banks could learn from the Public Sector
If they're not too arrogant to think that the public sector could ever teach them anything about business; if the new chief executive of the Royal Bank of Scotland means what he says about...
Par:
Blair McPherson
Dernière mise à jour:
27 févr. 2013
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Leaner and greener health and social care
This is my guest blog for LGiU (posted 25th February 2013) in which I set out the contribution of local authorities in general and social care in particular to sustainable health and wellbeing....
Par:
Catherine Max
Dernière mise à jour:
26 févr. 2013
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Return of Self-Evaluation Forms (SEFs) and a date for your diary.
Many thanks everyone for returning your SEFs last month. Over the past month the SEFs have been read, discussed, moderated and collated to develop a sound understanding of...
Par:
James Hempsall OBE
Dernière mise à jour:
25 févr. 2013
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Football managers and leadership lessons
The Guardian ran an article this week on Arsene Wenger’s press conference prior to an important game in the champion’s league. The press conference was news worthy because the Arsenal manager...
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Blair McPherson
Dernière mise à jour:
22 févr. 2013
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More management less leadership
The message from the business schools, from management gurus and from Government has been consistent. The public sector must change and this requires leadership. Not just leadership from the top...
Par:
Blair McPherson
Dernière mise à jour:
20 févr. 2013
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MBA= Must Be Avioded
You won’t read this article in the professional journals. You won’t find this article in the quality news papers not whilst they run full page adverts and pull out supplements for MBAs. If you...
Par:
Blair McPherson
Dernière mise à jour:
14 févr. 2013
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From Twitter gritter to tweets about streets...
The recent inclement weather has again given councils the opportunity to test how effective Twitter hashtags can be in communicating with residents; providing timely, easy-to-keep-track-of...
Par:
Knowledge Hub Team
Dernière mise à jour:
13 févr. 2013
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Meat pies and tax aviodance it's just business
Some people say if the private sector paid their full tax liability the public sector wouldn’t have to make spending cuts. Some people say what did you think was in those pies at that price? Some...
Par:
Blair McPherson
Dernière mise à jour:
12 févr. 2013
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Take it in turns leadership
The latest idea on leadership from the management gurus is 'take it in turns' leadership. Recognising that the heroic style of leadership – where an individual by sheer force of personality...
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Blair McPherson
Dernière mise à jour:
11 févr. 2013
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Equality and the public sector
Can we still afford equality? The government doesn't think so. It certainly thinks we can't afford the Equality and Human Rights Commission – that's why they cut its budget from £70m to £17m and...
Par:
Blair McPherson
Dernière mise à jour:
08 févr. 2013
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Customer care B*****d style
The best selling management books, the management gurus who write them and the management consultants who quote from them all agree. Successful businesses treat their customers right. It makes...
Par:
Blair McPherson
Dernière mise à jour:
07 févr. 2013
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Customer care Gangnam style
It’s everywhere and every ones doing it, it’s an internet sensation, it’s simply to do easy to copy and everyone is talking about it. It’s customer care gangnam style Any organisation can do...
Par:
Blair McPherson
Dernière mise à jour:
06 févr. 2013
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Customer care New York style
Customer care New York style They say New York taxi drivers are the rudest in the world but customer care New York style is best illustrated by their breakfast dinners/experience. I've been...
Par:
Blair McPherson
Dernière mise à jour:
05 févr. 2013
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The trials of Heracles
The sixth trial of Heracles was to clean the Augean stables in one day which had years of built up filth which would take the average man ages to clean. However Heracles was not an average man....
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Blair McPherson
Dernière mise à jour:
01 févr. 2013
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Bigging yourself up
The job interview is not the occasion for false modesty, nor is your annual appraisal. These days it not enough to be good at your job you need to tell people just how good you are. Bigging...
Par:
Blair McPherson
Dernière mise à jour:
31 janv. 2013
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A brief history of time management
In the beginning there was time then time grow short so time management was invented. Prioritise- be clear about the difference between urgent and important and only do important ...
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Blair McPherson
Dernière mise à jour:
29 janv. 2013
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Smarter and Harder is for Dummies
If someone tells you to work smarter not harder what are they saying about you? The work has increased by 20% but the staffing has been cut. We are not allowed to authorise over time. We...
Par:
Blair McPherson
Dernière mise à jour:
28 janv. 2013
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Thank you, for making me feel part of the community
Monday is Community Manager Appreciation Day Don’t forget to say thank you to your group facilitator? Would you like a nice simple card you could send them then we have a few for you...
Par:
Michael Norton
Dernière mise à jour:
25 janv. 2013
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Lessons in leadership from a master of disaster
You don’t always have to learn from the best. You can learn a lot from your own mistakes but it’s less painful to learn from someone else’s. So I am recommending lessons in leadership from a...
Par:
Blair McPherson
Dernière mise à jour:
24 janv. 2013
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You helped me find the right people to talk to
Only a few more days to go until Community Manager Appreciation Day Have you had a chance to say thank you to your group facilitator? If not we have a new thank you card which you...
Par:
Michael Norton
Dernière mise à jour:
24 janv. 2013
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When does the future become the present?
From Sarah Messenger, Head of Workforce at LGA Nothing endures but change, as they say. I could quote you wise lyrics from the likes of David Bowie and Bob Dylan about change but the truth is...
Par:
Luann Donald
Dernière mise à jour:
11 févr. 2013
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Without you I wouldn't have found……
Community Manager Appreciation Day is just around the corner. So how will you say thank you to your group facilitator? We have a new thank you card, which maybe more appropriate ...
Par:
Michael Norton
Dernière mise à jour:
23 janv. 2013
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Without you I wouldn't have found……
Community Manager Appreciation Day is just around the corner. So how will you say thank you to your group facilitator? We have a new thank you card, which maybe more appropriate ...
Par:
Michael Norton
Dernière mise à jour:
23 janv. 2013
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Glasgow Gritting
Glasgow City Council in collaboration with IRISS have just released the Glasgow Gritting website http://gccgritting.iriss.org.uk Real-time tracking information from the council's fleet of...
Par:
Lesley Duff
Dernière mise à jour:
21 janv. 2013
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The job's becoming undoable
Who said “the job’s becoming undoable”? Was it a nurse anticipating the criticism about to be levelled at their profession following the damming report that serious neglect exists across the...
Par:
Blair McPherson
Dernière mise à jour:
21 janv. 2013
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2-4-6-8 who do you appreciate?
In 2010, Jeremiah Owyang declared every 4th Monday in January as “Community Manager Appreciation Day.” This day is meant to recognise and celebrate efforts of group...
Par:
Michael Norton
Dernière mise à jour:
25 janv. 2013
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Cheating
After years of denial the seven times winner of the Tour de France admits to wining by using performance enhancing drugs. Television catches out a premiership footballer” diving” to try and con...
Par:
Blair McPherson
Dernière mise à jour:
18 janv. 2013
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A new year and a fresh start to 2013!
Online Facilitators Community Newsletter December/ January Edition A new year and a fresh start to 2013! Let’s start with introducing our newest members. So a...
Par:
Michael Norton
Dernière mise à jour:
18 janv. 2013
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Want to be a good manage? Then drop the metaphors
Beware the metaphor. Leaders open conferences, give keynote speeches and write blogs to explain and inspire. They like to use metaphors to freshen up what they say.But an over extended metaphor...
Par:
Blair McPherson
Dernière mise à jour:
17 janv. 2013
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Councillor Camp - if you weren't there, why not? If you were ... what next?
I've read some great blogs about the success of Councillor Camp. Indeed, good on Futuregov for forcing the agenda and bringing together in one room possibly the most councillors EVER to talk...
Par:
Sarah Jennings
Dernière mise à jour:
15 janv. 2013
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Two men overheard
Two men overheard leaving a restaurant. One says to the other “that was one of the worst meals I have ever eaten”. His companion replies “Yes, and such small portions”! Would it have been...
Par:
Blair McPherson
Dernière mise à jour:
15 janv. 2013
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Heroes
The music industry and the wider world gets over excited about a new David Bowie single. The main reason seems to be no one saw it coming after all he hasn’t produced anything in the last ten...
Par:
Blair McPherson
Dernière mise à jour:
14 janv. 2013
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Adoption map, a missed opportunity?
The Department of Education published a map showing the number of children waiting to be adopted last week; the map is useful however I couldn't help thinking that this was a...
Par:
Richard Overy
Dernière mise à jour:
14 janv. 2013
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Should Everyone Use Open311?
Last week I posted about how at the moment digital is the preferred channel for reporting broken streetlights, flooding, potholes, fly tipping and so on to us. Then I read what...
Par:
Phil Rumens
Dernière mise à jour:
13 janv. 2013
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Leadership development
This may be considered heresy but I have found the most effective leadership programmes to be within a departmen/ directoratet. My experience of corporate programmes across the whole organisation...
Par:
Blair McPherson
Dernière mise à jour:
10 janv. 2013
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Future uncertain prospects unclear
The future for Local Government, the NHS and the Civil Service is uncertain as a consequence your career prospects as a manger are unclear. When the restructuring, outsourcing and downsizing is...
Par:
Blair McPherson
Dernière mise à jour:
10 janv. 2013
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Which leadership syle is best for the public sector?
A recent report recommended that the public sector needs military style leadership if it is to get through these turbulent times. I'm not so sure... You wouldn't be surprised to hear that...
Par:
Blair McPherson
Dernière mise à jour:
07 janv. 2013
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28th of January is a date for your diary (Community Manager Appreciation Day)
In 2010, Jeremiah Owyang declared every 4th Monday in January as “Community Manager Appreciation Day.” This day is meant to recognise and celebrate efforts of community...
Par:
Michael Norton
Dernière mise à jour:
07 janv. 2013
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New Year’s resolution competition – Becoming a better sharer in 2013…
A new year means new beginnings. January is the month when people make commitments to change something for the better. It may be a chance to start a new diet, give up smoking or pick up...
Par:
Knowledge Hub Team
Dernière mise à jour:
02 janv. 2013
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Help us to help you in 2013
Happy New Year everyone! I just wanted to write this quick blog to remind those who've received an email about our Knowledge Hub feedback survey, to please take a few minutes to fill it in for...
Par:
Liz Copeland
Dernière mise à jour:
02 janv. 2013
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Is LocalGov GDS a contradiction in terms?
Over The last few months I’ve been involved with attempts to bring into being a local government response to the central Government GDS initiative (see www.gov.uk). This has been...
Par:
Michael MacAuley
Dernière mise à jour:
28 déc. 2012
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2013 beyound the point of no return
We didn’t know it at the time but historians now pin point 2013 as the year we reached the tipping point. Imagine an astronaut who leaves the space station with an hours worth of oxygen on a...
Par:
Blair McPherson
Dernière mise à jour:
27 déc. 2012
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Art for art's sake money for God's sake
If arts funding was for the opera or ballet then most people would not lose sleep over their loss of public funding. But arts funding from Local Authorities is not about opera or ballet it is...
Par:
Blair McPherson
Dernière mise à jour:
20 déc. 2012
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Where's LocalGov Digital?
Where would you base a LocalGov Digital service or network, a practitioner group that's aligned with local government's sector-led improvement agenda? London? Edinburgh? Manchester?...
Par:
Phil Rumens
Dernière mise à jour:
20 déc. 2012
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Managing knowledge in project environments
Back on the 5th of December I was asked if I could do a little presentation about Knowledge Management in a Project and Programme Environment at the newly formed APM Knowledge SIG It was a...
Par:
Michael Norton
Dernière mise à jour:
20 déc. 2012
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Online Facilitators Community Newsletter (November/December Edition)
The last one before the Christmas break, and still lots to share. I just wanted to say thank you to Edmund Lee and the crew at English Heritage and a few of the Facilitators from the...
Par:
Michael Norton
Dernière mise à jour:
20 déc. 2012
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VIDEO - How to get the most out of Knowledge Hub
Meet John. He works in local government. John recently got a new job and wanted to find out more about his role and connect with people across the sector. He joined the Knowledge Hub,...
Par:
Knowledge Hub Team
Dernière mise à jour:
20 mai 2014
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Beyond leadership
It takes a leader to transform a service(s) to build, to innovate to inspire but what happens when the task is to dismantle, to scale back, to down grade? Is it still leadership if you are...
Par:
Blair McPherson
Dernière mise à jour:
17 déc. 2012
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Black staff are more likely to be disciplined
Not for the first time the NHS stands accused. This time it’s the Royal College of midwives who have identified that black staff are disproportionately subjected to disciplinary action....
Par:
Blair McPherson
Dernière mise à jour:
14 déc. 2012
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Pensioners behind bars
This is the title of an ITV documentary to be broadcast on Thursday 13/12/12. The fastest growing section of the prison population is the over 60’s. Either due to longer prison sentences or...
Par:
Blair McPherson
Dernière mise à jour:
10 déc. 2012
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And the winners of the Knowledge Hub photo competition are…
The tension has been building... The moment you’ve all been waiting for has finally come... It’s been a hard fought contest but the votes have been counted and we can now officially...
Par:
Knowledge Hub Team
Dernière mise à jour:
10 déc. 2012
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Sing while you work
Did anyone catch that fabulous programme on BBC2 a couple of months ago – The Choir? I’m sure many of you will have heard of Gareth Malone and his work with the Military Wives choir. Well, his...
Par:
Liz Copeland
Dernière mise à jour:
07 déc. 2012
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Using Eventbrite with events on Khub
Recently there have been a few questions on how to use the events function on Khub and some discussion on using it to track event booking. It’s fair to say that Khub is designed to help...
Par:
Michael MacAuley
Dernière mise à jour:
07 déc. 2012
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The best person or the right person for the job?
The City and Big business reject the idea of quotas as a way of ensuring board rooms are more representative they claim it’s about appointing the best person for the job. So why it is the best...
Par:
Blair McPherson
Dernière mise à jour:
06 déc. 2012
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Management books for Christmas
Mastery is the latest management book by Robert Green. The book deals with how talent is developed with reference to Darwin, Einstein, Goethe (author of Faust) and John Coltrane. The message of...
Par:
Blair McPherson
Dernière mise à jour:
04 déc. 2012
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Profile picture competition finalists - VOTE for your favourite
So it’s that time of year again. The nights are getting longer. The days are getting colder. Woolly gloves, scarves and jumpers are becoming mandatory to face the chilly weather...
Par:
Knowledge Hub Team
Dernière mise à jour:
03 déc. 2012
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Impersonating a manager
Are you trying to be something you’re not? Are you trying to convince others you are something you’re not? Are you guilty of impersonating a manager? During the Second World War Clifford...
Par:
Blair McPherson
Dernière mise à jour:
03 déc. 2012
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Local Gov On The Go
In October we launched the mobile version of our site, you can see it by going to www.westberks.gov.uk on a mobile device or tablet. It’s really a stopgap until we kick off a proposed project to...
Par:
Phil Rumens
Dernière mise à jour:
03 déc. 2012
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Will elected Police Commisioners lead to greater confidence and trust in the police?
The new police and crime commissioners didn’t get off to a good start. Record low turnouts to vote indicate that the public were not interested in who got the job nor were they excited about the...
Par:
Blair McPherson
Dernière mise à jour:
30 nov. 2012
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Why I'm Not Creating A New Google
Over the past couple weeks I’ve been experimenting, creating search functionality based on local public services. So far I’ve used data from Elgin, Environment Agency, Food Standard...
Par:
Phil Rumens
Dernière mise à jour:
30 nov. 2012
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From Shameless to Shameful
I have a friend who works for a Housing Association in a very deprived part of Manchester. She is angry and upset on behalf of tenants many of whom are unemployed or disabled, all are...
Par:
Blair McPherson
Dernière mise à jour:
30 nov. 2012
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Will local government still attract leaders?
To lead is to inspire but what is left to get inspired about in this rump of a Local Government? Isn’t this what the leader of Birmingham City council meant when he described a future in...
Par:
Blair McPherson
Dernière mise à jour:
26 nov. 2012
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Involving and evolving
I had the pleasure of attending a very interesting Melcrum member event last week, which aimed to explore how delegates could maximise the strategic impact of their internal communications with...
Par:
Liz Copeland
Dernière mise à jour:
26 nov. 2012
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Where does loyalty end?
You wouldn't want your staff to drop you in it but has any manager the right to expect unconditional loyalty? Does you loyalty extend to covering up for your manager...
Par:
Blair McPherson
Dernière mise à jour:
22 nov. 2012
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Stepping aside
Senior managers don’t get the sack they resign. Senior managers don’t get suspended they go on” gardening leave” or they did, now it appears they step aside. The ordinary folk may get suspended,...
Par:
Blair McPherson
Dernière mise à jour:
20 nov. 2012
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Mo's beginning to grow
Two and a half weeks into Movember we have been laughed at (many times) encouraged and stared at but on the whole Movember has been nothing but fun, with the bonus of raising a few quid for...
Par:
Richard Overy
Dernière mise à jour:
21 nov. 2012
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So should we get rid of the Chief exec?
Nothing personal but let’s get rid of the chief executive. So says Eric Pickles the government minister for local government. For starters he plans to make it cheaper and quicker but his ultimate...
Par:
Blair McPherson
Dernière mise à jour:
19 nov. 2012
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We can do without senior managers with "good ideas"
I have known some very successful chief executives who have never had a good idea of their own but all of them could recognise one when they saw one. In the current harsh financial climate we...
Par:
Blair McPherson
Dernière mise à jour:
16 nov. 2012
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Moustache Hygiene
I've become very aware recently of the trials and tribulations of moustache hygiene and etiquette recently. The sudden catapult into the financial exploitation of follicular facial...
Par:
Michael MacAuley
Dernière mise à jour:
16 nov. 2012
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just a link to my movember page
anyone who is interested can check out my Movember updates here: http://mobro.co/gavincrosby
Par:
Gavin Crosby
Dernière mise à jour:
15 nov. 2012
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The over achievers
In every aspect of life he did better than he should. He was over promoted at work, his wife was out of his league and he managed to buy his grand house when prices were low and mortgages were...
Par:
Blair McPherson
Dernière mise à jour:
16 nov. 2012
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Here is the missing post- Better to seek forgiveness than ask permission
Have you a management philosophy? Mine is if its not explicitly against the rules then I can probably get away with it. As a senior manager I told a large gathering of managers that they should...
Par:
Blair McPherson
Dernière mise à jour:
12 nov. 2012
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I got a bigger response from an article I failed to post
I blog for the Health Service Journal (HSJ) and have always sent in my article for them to post. This means they decide if and when it appears. A change of personnel and Andrew has taken over, he...
Par:
Blair McPherson
Dernière mise à jour:
08 nov. 2012
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It's the medium not the message
As we get excited about the potential of social networking and the social media for local government, how do we ensure the message is not lost in the preoccupation with the medium? ...
Par:
Blair McPherson
Dernière mise à jour:
07 nov. 2012
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Can we still afford Equal Opportunities?
The Government doesn’t think so. They certainly think we can’t afford the Equality and Human Rights Commission in its present shape and size. The new chair Baroness O’Neil is getting rid of some...
Par:
Blair McPherson
Dernière mise à jour:
06 nov. 2012
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