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No lying necessary
When I first became a specialist social worker for people with dementia I took a very purest view to lying to clients. All to often staff who cared for some one with dementia would...
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Par:
Blair McPherson
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Dernière mise à jour:
13 mars 2017
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Halford's an example of poor customer care and probably sexism
Halford's at Crystal Peaks Sheffield told my wife it would take an hour and a half and involve removing the bumper to replace a break light bulb. Mets of Dinnington did it there and then, took 2...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
19 déc. 2016
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Funsultant
Has your LA engaged the services of a " funsultant" to advise on how to make the workforce more positive? Have you come across a job advert for the post of " happiness officer". If LA stood for Los...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
15 déc. 2016
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It’s all about you - just click & complete to connect
Yes, in the new look Knowledge Hub, coming soon in 2017, it really will be that simple! Just click your name, complete your profile - right there in-line - and you’re ready to connect with...
Blogue
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Par:
Knowledge Hub Team
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Dernière mise à jour:
14 déc. 2016
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Mansplaining
Mansplaining comes from combining the words “man” and “explaining”, and refers to situations where a person (typically a man) explains something to someone else (typically a woman), often in a...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
09 déc. 2016
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Saving money through sharing practice and experience
Our interview with Barrie Minney, Senior Enforcement Agent at Brighton & Hove City Council, reveals how the Local Authority Civil Enforcement Forum (LACEF) group has been saving money through...
Blogue
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Par:
KHUB Focus
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Dernière mise à jour:
07 août 2017
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Your notifications - your choice
Are you suffering from information overload? Is your email inbox always full? Are you fed up of sifting through all the email noise to get to the good stuff? Sound familiar? Well, fret no...
Blogue
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Par:
Knowledge Hub Team
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Dernière mise à jour:
07 déc. 2016
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8 simple research fundamentals
For the past 9 years I have been a scrutiny research officer. What that means in English is I set about researching subjects currently being looked at (investigated) by the Overview and...
Blogue
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Par:
Stacy Cosham
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Dernière mise à jour:
05 déc. 2016
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What are the engagement options?
Using a case study approach to explain some lessons I have learnt about good engagement. The scenario is fictious but believable. A district council is consulting on a set of future development...
Blogue
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Par:
Stacy Cosham
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Dernière mise à jour:
05 déc. 2016
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10 tips to starting an online community
I do not profess to being an expert in social media, but I have done a lot of research and participated in online communities. In my role as an online community facilitator I have put together this...
Blogue
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Par:
Stacy Cosham
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Dernière mise à jour:
05 déc. 2016
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Social Network Formation and Impacts
Reading an article published on science daily about University of Pennsylvania research by Professor Damon Centrola, I was fascinated to learn so much on how characteristics contribute to the...
Blogue
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Par:
Stacy Cosham
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Dernière mise à jour:
05 déc. 2016
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Exploring how art and culture contributes to health and wellbeing
The Norfolk Arts Forum gave a seminar inviting professionals from local art and culture schemes, Local Authority Officers, researchers and students to explain how Art and Culture has the potential...
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Par:
Stacy Cosham
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Dernière mise à jour:
05 déc. 2016
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Building a trusted 'address and street information management' community for local authorities
We interviewed Melissa Whittle, Engagement Co-ordinator at GeoPlace LLP, about the trusted community they have built for local authority members to share best practice advice on addressing and...
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Par:
KHUB Focus
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Dernière mise à jour:
17 août 2017
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A failure of leadership
The Virgin take over of health and adult social services in Bath has received little media coverage. This is a hugely significant development. As a former director I am very disappointed...
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Par:
Blair McPherson
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Dernière mise à jour:
30 nov. 2016
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Progress on the Five Year Forward View
I thought the Five Year Forward View (5YFV) had a lot of promise. It identified the key issues: “we need to take our own health seriously, change the way services are provided, and yes ask...
Blogue
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Par:
Adrian Barker
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Dernière mise à jour:
30 nov. 2016
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A new look and feel for Knowledge Hub
There’s a feeling of excitement at KHub HQ at the moment – and it’s not just because we’re all looking forward to what Santa is going to bring us in a few weeks’ time! We are also extremely...
Blogue
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Par:
Knowledge Hub Team
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Dernière mise à jour:
30 nov. 2016
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LGA and Lancashire running pilot to develop health and wellbeing app from new scheme for service descriptions
A new project has started in Summer 2016 to work with data standards experts, open data enthusiasts and local public service providers (including local authorities and their partners) to find a...
Blogue
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Par:
Philippa Lynch
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Dernière mise à jour:
29 nov. 2016
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Age UK Winter Health Resources
As the latest excess winter deaths statistics are set to be released this week, Age UK is urging older people and their families to seek advice about protecting themselves from winter related...
Blogue
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Par:
Philippa Lynch
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Dernière mise à jour:
29 nov. 2016
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Free analysis tools and training from the MAX project team - making best use of the Adult Social Care and Carers surveys
Additional training webinars being hosted on the 2nd December The Adult Social Care and Carers surveys collect robust data on the outcomes of individuals in receipt of social-care services and...
Blogue
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Par:
Philippa Lynch
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Dernière mise à jour:
28 nov. 2016
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Music, singing and wellbeing: what works?
What music and singing interventions work to improve wellbeing of adults? This research from the What Works Centre for Wellbeing looks at all the available evidence...
Blogue
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Par:
Philippa Lynch
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Dernière mise à jour:
23 nov. 2016
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