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OurDay 2013 - let's celebrate local government together!
#OurDay – 17 October 2013 What is #OurDay? It’s a 24 hour tweetathon to raise the profile of the great work that happens every day in local councils and shout about the unsung heroes who work...
Blogue
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Par:
Knowledge Hub Team
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Dernière mise à jour:
09 sept. 2013
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Theme parks go digital
As more and more services are designed to provide interactive experiences that you can control, it makes going places and doing things easier and quicker. You know what to expect and you can plan...
Blogue
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Par:
Dimple Rathod
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Dernière mise à jour:
03 sept. 2013
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What can we learn from Gordon Ramsay about employee engagement?
Gordon Ramsay’s reputation in the kitchen is that of a tyrant, someone who shouts, swears and is generally pretty unpleasant to his staff. Not necessarily conducive to good employee engagement...
Blogue
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Par:
Liz Copeland
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Dernière mise à jour:
03 sept. 2013
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From pool side to in at the deep end
So it's back to work. The return to work following the bank holiday weekend also signals the end of the holiday season so everyone's back and its heads down until Christmas. Why is it that once...
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Par:
Blair McPherson
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Dernière mise à jour:
28 août 2013
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Its got your name on it
The latest business model for the public sector to imitate involves the idea of personalisation. I am not talking about the current practise in social care where the individual is given the money...
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Par:
Blair McPherson
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Dernière mise à jour:
21 août 2013
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Bugs and batteries, what can you send?
If you have posted a parcel in the past few weeks the chances are you were asked what’s inside. The first time I was asked I thought the Clerk was being a bit nosey; in fact the...
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Par:
Richard Overy
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Dernière mise à jour:
20 août 2013
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Innovation
Why is it that innovation happens in some places and not others? Is it about having the right strategic plan? Is it about a shared vision, a common set of priorities or is it to do with budgets?...
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Par:
Blair McPherson
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Dernière mise à jour:
16 août 2013
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Whose responsibility is employee communication anyway?
Today I stumbled across an interesting discussion on Twitter: #nzlead. Turns out it’s a tweet chat that happens every week on a Thursday, originating in New Zealand, but generating responses...
Blogue
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Par:
Liz Copeland
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Dernière mise à jour:
15 août 2013
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Triple jeopardy
The expression triple jeopardy was originally used to describe the additional risks of discrimination elderly black women faced due to their age ,race and gender. The new triple jeopardy...
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Par:
Blair McPherson
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Dernière mise à jour:
14 août 2013
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The greying of the workforce
Every large office used to have a Lillian, someone who was the guardian of the unofficial office history. She knew why the main conference room was called the ball room, she knew why the main...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
07 août 2013
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Helpful hints and handy tips
Everyone needs a little help sometimes. Learning how to get the best out of an online system can take time. But that is exactly why we’ve developed two new help centres to take the...
Blogue
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Par:
Knowledge Hub Team
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Dernière mise à jour:
05 août 2013
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LAQM Review Aug 2013
As you may be aware, Defra and the Scottish Government are currently consulting on the future of LAQM. Options range from 'business as usual' to scrapping LAQM altogether. To find...
Blogue
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Par:
Jo Barnes
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Dernière mise à jour:
02 août 2013
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A picture is worth a thousand words
I just looked up the provenance of the above well known phrase. Wikipedia tells me it "refers to the notion that a complex idea can be conveyed with just a single still image. It also aptly...
Blogue
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Par:
Liz Copeland
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Dernière mise à jour:
01 août 2013
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Why aren't we talking about it?
There hasn' t been the debate I expected about the current story line in Coronation street. I expected negative comment, claims of political correctness forced down the throats of viewers by out...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
27 juil. 2013
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Knowledge Hub Infographic
Our first attempt at creating an infographic to explain a little more about the Knowledge Hub. Any suggestions for improvement will be greatly appreciated.
Blogue
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Par:
Knowledge Hub Team
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Dernière mise à jour:
22 juil. 2013
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More Midsomer Murders than Vicar of Dibley
The last meeting was the one to have been at. Threats and abuse were exchanged between members of the public and councillors, the chair was repeatedly called a liar by a councillor, members of...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
11 juil. 2013
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Co-production - the solution to all your problems?
What are you trying to achieve? Saving money, better commissioning, transformational change, effective community engagement, making a mark in your organisation, or just trying to do some...
Blogue
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Par:
Adrian Barker
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Dernière mise à jour:
08 juil. 2013
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Alphabet soup and other stories
A couple of weeks ago, I was lucky enough to attend a storytelling workshop that included a talk from Shawn Callahan, Founder of Anecdote, a company that uses the power of stories to help change...
Blogue
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Par:
Liz Copeland
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Dernière mise à jour:
08 juil. 2013
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‘Open for business' – a vision for local regulation
Economic growth is a key priority for every council in the country and every single day councils are working with businesses in their area to provide practical support and cut...
Blogue
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Par:
Ian Leete
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Dernière mise à jour:
05 juil. 2013
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‘Open for business' – a vision for local regulation
Economic growth is a key priority for every council in the country and every single day councils are working with businesses in their area to provide practical support and cut...
Blogue
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Par:
Ian Leete
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Dernière mise à jour:
05 juil. 2013
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What happens when you cut a coucils budget by 50%
Has the Government thought this through? What happens when councils can’t pay the bills for services they have entered into long term contracts for? No one really knows what will happen when...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
01 juil. 2013
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Response to the Knowledge Hub Consultation
The following represents the considered views and outcomes from a meeting of "friends of KHub", consisting members from the original KHub Advisory Group, plus guests and observers, and is in...
Blogue
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Par:
Stephen Dale
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Dernière mise à jour:
14 juin 2013
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The powerful v the courageous
It’s not always about corruption in high places, MI5 agents who expose government cover ups or executives who uncover big businesses links with the mafia. In the public sector things tend to be...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
12 juin 2013
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Lend me your watch and I'll tell you the time
The full page advert in the Guardian was headed The end of consultancy.” When business gets stuck it calls for help. It comes in the shape of fat reports that end up mostly unread, largely...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
11 juin 2013
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Back ward step on fair pay
It is 45 years since women at the Ford Dagenham car plant went on strike for fair pay. The sewing machinists were angry at being treated as unskilled workers. Their grievance exposed the...
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Par:
Blair McPherson
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Dernière mise à jour:
07 juin 2013
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What we don't need is irresponsible leadership
Being ethical and socially responsible is all part of the public sector ethos – but is the business world corrupting the public sector just when business ethics and the role of extravagantly...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
06 juin 2013
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Her comes the consolidator
After the transformation bulldozer the public sector needs a different approach to get the best out of its people. The NHS needs transformers if it is to be transformed. The civil service...
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Par:
Blair McPherson
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Dernière mise à jour:
31 mai 2013
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Am I being paranoid
I think the chief executive is trying to get rid of me. He didn’t appoint me he inherited me. We have very different management styles I am a people person he is excellent at reading the...
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Par:
Blair McPherson
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Dernière mise à jour:
30 mai 2013
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Fast diet for managers
The Fast Diet for managers is about losing £s. This would make a good title for a future article. Or is it a good title for lots of articles I have already written on slimmer management...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
28 mai 2013
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I welcome the advice I just don't understand it
M*A*S*H famously lasted longer than the Korean War that it was set in. In the final episode Captain Hawkeye has collapsed mentally under the pressure of war. A top army psychiatrist encourages...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
22 mai 2013
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