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Blogue
Heated arguments in the Team Meeting
To anyone observing it was a very heated argument. One member of the team was criticising another and not holding back. The other responded with a few well chosen remarks of their own. Voices...
Par:
Blair McPherson
Dernière mise à jour:
13 août 2020
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The First Fifteen Lives of Harry August
Time travel doesn’t require a time machine. You can’t go forwards into the future only backwards into the past. Time travel is not open to everyone but every generation has individuals who...
Par:
Blair McPherson
Dernière mise à jour:
05 juil. 2020
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Champions League
Black Lives Matter is making us rethink our approach to Equality. Most organisations have management steering groups to monitor their equality strategies and action plans. But the agendas lack...
Par:
Blair McPherson
Dernière mise à jour:
01 juil. 2020
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Hot Hand
An expression in basketball to describe a player on a hot scoring streak who feels and appears unable to miss. But for every up side there is a downside, the top striker who just can’t score,...
Par:
Blair McPherson
Dernière mise à jour:
30 juin 2020
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Don’t look to football managers for best practice
Is managing a football club so different to being a senior manager in a Local Authority?Both are challenged to motivate talented individuals. Both have a vision and a plan for the future whilst...
Par:
Blair McPherson
Dernière mise à jour:
27 juin 2020
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I look to football managers for lessons in management
Football managers like Jurgen Klopp and Jose Mourinho and from a previous generation Alex Ferguson and Brian Clough are stand out managers with impressive track records. They are extreme...
Par:
Blair McPherson
Dernière mise à jour:
26 juin 2020
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Playing up and Playing down
Sometimes you have to play up and sometimes play down your abilities. The scene is a golf club, the context a new manager trying to break into a close knit group of colleagues , the method,...
Par:
Blair McPherson
Dernière mise à jour:
14 juin 2020
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Big and Scary
It’s big and it’s scary, it’s in the room and ignoring it won’t make it go away. An Elephant in the Room is an expression to describe a big topic everyone is ignoring, pretending it...
Par:
Blair McPherson
Dernière mise à jour:
13 juin 2020
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More than just a soft machine
I WAS AT ONE TIME THE ASSISTANT DIRECTOR OF RESOURCES IN A LARGE COMPLEX ORGANISATION. FINANCE, IT, PERSONNEL AND TRAINING FELL WITHIN MY REMIT. THIS LINE MANAGEMENT ARRANGEMENT REFLECTED THE...
Par:
Blair McPherson
Dernière mise à jour:
10 juin 2020
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It doesn’t help that people really don’t like HR.
Human Resource staff make people behave and they don’t like it. They are the ones that tell you that even if you think the jokes are funny, you still can’t tell sexist, racist or homophobic...
Par:
Blair McPherson
Dernière mise à jour:
09 juin 2020
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Sometimes it takes a crisis
When this pandemic is over you will know a lot more about your staff/ managers . A crisis brings out the strength in some and the weaknesses in others. It will not necessarily have been the...
Par:
Blair McPherson
Dernière mise à jour:
09 juin 2020
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The Art of Winging It
Before you know what you are doing you’re expected to know what you are doing, so you have no choice but to wing it. It happened to me. As part of a cost cutting senior management restructuring...
Par:
Blair McPherson
Dernière mise à jour:
05 juin 2020
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Management anyone can do it-not
The interesting thing about management is that pretty much everyone thinks they could do it and do it better. It’s not rocket science. That is why so many people think they understand it. But...
Par:
Blair McPherson
Dernière mise à jour:
22 mai 2020
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Residential Care is Killing Older People
What has the coronavirus crisis told us about residential care? It has told us that residential care puts older people at far greater risk, which is ironic since the biggest reason for...
Par:
Blair McPherson
Dernière mise à jour:
18 mai 2020
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What’s different about leadership in a crisis as opposed to any other time ?
The characteristics of effective leadership are the same in normal times as they are during a crisis. The difference is that during a crisis there is a temptation for leaders to do too much, to...
Par:
Blair McPherson
Dernière mise à jour:
14 mai 2020
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Rejuvenating the Talent Pool
Even a successful management team needs their talent pool rejuvenated at regular intervals. Move too slowly and inevitably performance declines . Move too fast and the instability and...
Par:
Blair McPherson
Dernière mise à jour:
13 mai 2020
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Do your members know what they need to know?
Why group communications matter Your members might benefit from regular communications from you that allows them to develop useful habits about how they visit and participate in the...
Par:
Knowledge Hub Team
Dernière mise à jour:
12 mai 2020
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Can Tony Soprano make you a better manager
Tony Soprano has never read a management book. Yet he successfully manages a diverse workforce in a very competitive and treacherous business environment. Tony doesn’t work long...
Par:
Blair McPherson
Dernière mise à jour:
08 juil. 2020
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The Poor Make Bad Choices
The poor make bad choices the first being their parents, the second being where they were born. www.blairmcpherson.co.uk
Par:
Blair McPherson
Dernière mise à jour:
09 mai 2020
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The Balloon Debate
Did you ever have a balloon debate at school? One day my younger brother came home from primary school and as we sat round the tea table told us that he had won the ballon debate. This was a...
Par:
Blair McPherson
Dernière mise à jour:
06 mai 2020
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Make HR your Friend
The best advice I could give any one moving into their first management post. There are lots of articles about why people hate HR and very few on why you should befriend at least...
Par:
Blair McPherson
Dernière mise à jour:
28 avr. 2020
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Management shouldn’t be about shouting from the sidelines
In this case the sidelines could be the chief executive’s blog, the senior managers road show or even the team meeting. There is getting your instructions across, vocal encouragement and...
Par:
Blair McPherson
Dernière mise à jour:
27 avr. 2020
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The difference between managers and leaders.
One asks permission the other seeks forgiveness.
Par:
Blair McPherson
Dernière mise à jour:
25 avr. 2020
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The Manager’s Lucky Socks
When good fails to turn into great. When the sum of the parts isn’t greater than the whole. When a talented senior management team never quiet reaches the heights expected. Then people look...
Par:
Blair McPherson
Dernière mise à jour:
20 avr. 2020
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How much should governments tell their populations
The governments of the world conspire to keep the news of the end of the world from their populations. This is the premise of a Hollywood disaster movie. Fear of panic , mass hysteria and...
Par:
Blair McPherson
Dernière mise à jour:
16 avr. 2020
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Working together to beat COVID-19
Signposting you to COVID-19 Groups Here's a list of some of the great groups and networks actively leading the fight right now. Many of these members are making a valuable contribution...
Par:
Knowledge Hub Team
Dernière mise à jour:
16 avr. 2020
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Talent v Character
What’s surprises me is that managers so readily recruit on talent and then spend all their time addressing defects in the individuals character when it is so much easier to coach skills and ...
Par:
Blair McPherson
Dernière mise à jour:
14 avr. 2020
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Are people looking at a lot more porn during the lockdown?
Are people looking at a lot more pornography during the lockdown or our providers just assuming they want to? Never mind bored house wives, it’s sexy students and shameless girls that ...
Par:
Blair McPherson
Dernière mise à jour:
11 avr. 2020
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Humans are irrational but capable of behaving rationally
What has this Pandemic told us about how people behave in a crisis and how the authorities should manage that behaviour. Panic buying causing unnecessary shortages, having a big last...
Par:
Blair McPherson
Dernière mise à jour:
08 avr. 2020
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Hitting the pause button
This time last year very few people would have expected this. From the bustle of people going about their lives meeting with others, commuting to work and school each day, travelling up and...
Par:
Brendon Marshall
Dernière mise à jour:
02 avr. 2020
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10 Things you should never say to HR
If HR staff had thought bubbles above their head when in conversation with managers then you would be able to see when they were thinking ,” you really shouldn’t be telling me this”. 1)...
Par:
Blair McPherson
Dernière mise à jour:
31 mars 2020
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Engaging the sector on heritage matters
Creating a safe and trusted environment In 2017 we undertook an independent review of our training courses. These courses were delivered to local authority officers and those with a...
Par:
KHUB Focus
Dernière mise à jour:
26 mars 2020
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Will Convid finally break the health and social care barrier?
If it’s no longer about money, about budget cuts or being more efficient. If it’s about being practice led rather than finance driven, if it’s about effectiveness rather than cost then one...
Par:
Blair McPherson
Dernière mise à jour:
23 mars 2020
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Crisis management
A crisis is exciting. Crisis management is a series of boring meetings to plan for something that may never happen. There are so many immediate and obvious challenges facing an organisation...
Par:
Blair McPherson
Dernière mise à jour:
21 mars 2020
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5 tips to work from home more effectively
Here at Placecube, Knowledge Hub's parent company, working from home is the way we do things everyday. Being a digital company, we make use of a range of collaboration tools, including...
Par:
Knowledge Hub Team
Dernière mise à jour:
13 mars 2020
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Toughest ever Person Specification
Statement by leader of the council in intro to top job advert. First sentence. What skill, wizardry and determined delivery could you add to iconic Cambridge, our international city of...
Par:
Blair McPherson
Dernière mise à jour:
12 mars 2020
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A Tiger Team
We hacked the system to show how vulnerable it was to hackers. We broke into the gallery and removed the priceless art work to show how weak the security was. We inserted an operative to show...
Par:
Blair McPherson
Dernière mise à jour:
10 mars 2020
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How Bond villains convey malevolence
Senior managers need the ability to hold an audience, to dominate a room, to make people feel comfortable, as opposed to uncomfortable,in their presence. It’s a skill and like any...
Par:
Blair McPherson
Dernière mise à jour:
09 mars 2020
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Leavism
How do you know your organisation’s absence management strategy is working? You might assume it was a reduction in absenteeism but this might be masking a problem with leavism. The issue of...
Par:
Blair McPherson
Dernière mise à jour:
06 mars 2020
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Adult Social Care Client Level Data
Every year there is a large demand for additions to the annual aggregate adult social care (ASC) data collections, while there are typically no areas identified for reduction. The resulting...
Par:
Philippa Lynch
Dernière mise à jour:
06 mars 2020
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The need for curiosity
I have never seen it written into a management JD or identified as an essential requirement in a person specification but recent events have confirmed the need for curiosity amongst senior...
Par:
Blair McPherson
Dernière mise à jour:
02 mars 2020
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Questions
The best don’t know all the answers but they know the right questions to ask. Blair Mcpherson www.blairmcpherson.co.uk
Par:
Blair McPherson
Dernière mise à jour:
01 mars 2020
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Advancing Practice in Knowledge and Organisation Learning
At this month’s Henley Forum 20th Anniversary Conference, Knowledge Hub received the Highly Commended Award for Advancing Practice in Knowledge and Organisation Learning. You can check out the...
Par:
Knowledge Hub Team
Dernière mise à jour:
26 févr. 2020
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Gaming the System
Not all managers play by rules. The recruitment procedures are designed to ensure candidates are not discriminated against and managers can’t slot in their favourites. The process is designed...
Par:
Blair McPherson
Dernière mise à jour:
24 févr. 2020
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Frank Sinatra, Mr Teflon and the Professor
They use to call him Frank Sinatra because he always did it his way. Trying to explain the importance of following the correct procedures whether that be in recruitment, tackling absenteeism or...
Par:
Blair McPherson
Dernière mise à jour:
18 févr. 2020
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Leed Year of Reading
Leeds has embarked on a mission: A mission to inspire and encourage children and young people across the city to engage with the amazing world of reading and stories. Since the launch of our...
Par:
Mike Crowther
Dernière mise à jour:
18 févr. 2020
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The 7 Mindsets for Leading in a Digital Age
Super excited about our 2020 version of our “Digital Age Leadership” profiling tool. Now in it’s 6th year, 12th release & well over 1,000 profiles globally! The clarity of what digital age...
Par:
Gary Ross
Dernière mise à jour:
12 févr. 2020
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Morse v Clouseau
Under what circumstances is it ok for HR to go the full Morse on an anonymous letter and how do you ensure clumsy attempts to identify the culprit don’t come over all Inspector Clouseau ...
Par:
Blair McPherson
Dernière mise à jour:
12 févr. 2020
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Blogue
Not the best judge
At university I had a lecture who supervised one of my placements and believed students were a good judge of their own performance. I was tipped off in advance by a student in the year above so...
Par:
Blair McPherson
Dernière mise à jour:
12 févr. 2020
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Winning
It’s brutal, wrong and dangerous. It’s cheating but if you can get away with it, bending the rules is all part of the game. This is not new no but it’s is a new and disturbing low. Blair...
Par:
Blair McPherson
Dernière mise à jour:
12 févr. 2020
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Have we become a society of people too easily offended?
Here’s some advice I read in the news paper recently. “ Don’t quote The Office without explaining the context”. From my recent experience even providing the context won’t stop some people being...
Par:
Blair McPherson
Dernière mise à jour:
03 févr. 2020
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Support with year two Local Child Poverty Action Reports
There’s been a definite – and very welcome - spike in the number of inquiries I’ve received from local child poverty leads over the last few weeks. Although your work to tackle child poverty...
Par:
Hanna McCulloch
Dernière mise à jour:
31 janv. 2020
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Rogue Monkey
“ If you want to change things you sometimes have to disrupt things.” Dame Sue Campbell Director of Women’s Football at the FA. (Apparently referred to by some in the FA as Rogue Monkey!). ...
Par:
Blair McPherson
Dernière mise à jour:
05 févr. 2020
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The Oxymoron Manager
We need to be bold whilst at the same time not taking unnecessary risks, we need to be financially prudent but invest to make the most of technological but not see it as the solution to...
Par:
Blair McPherson
Dernière mise à jour:
28 janv. 2020
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From Humiliating to Surviving and Thriving
I once played in a football team that got beaten 15-1. What made it worse was it was only 2-1 at half time. It was a capitulation and a humiliation. Our goal keepers confidence was...
Par:
Blair McPherson
Dernière mise à jour:
27 janv. 2020
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Hire and Fire with Impunity
In 2011 the Harvard Business Review published the findings of 10 years research into management effectiveness. The headlines read, USA managers are the best , and as is so often the case ...
Par:
Blair McPherson
Dernière mise à jour:
14 janv. 2020
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Gavin and Stacy
Taking words out of context and simply banning them as offensive does not take forward the battle for greater awareness and sensitivity in the cause of equality and diversity. If you were in...
Par:
Blair McPherson
Dernière mise à jour:
12 janv. 2020
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How to start a difficult conversation
The person you are going to talk to isn’t going to like what you have to say. They are going to take it personally. You are going to challenge them and their reaction may be defensive,...
Par:
Blair McPherson
Dernière mise à jour:
13 janv. 2020
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Happiness - a review of the decade
As we reach the end of the second decade of the 20th Century, it seems a good time to look back at what has happened in that time in relation to happiness, resilience and wellbeing. ...
Par:
Adrian Barker
Dernière mise à jour:
31 déc. 2019
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Maccabees victory for Tawhid - Oneness of God
Admiralty House opened it’s doors on Thursday 19th, for a celebration of Hannukah, the Jewish Festival of Lights, where I joined my Jewish colleagues for some thought provoking conversations....
Par:
Nuzhat ALI
Dernière mise à jour:
23 déc. 2019
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Tinsel, trends and sparkling searches...
On the first day of Christmas, my true love gave to me….. enough of all that. Everyone loves something new and we have a few new prezzies for you on Knowledge Hub. Let’s start with the new...
Par:
Knowledge Hub Team
Dernière mise à jour:
20 déc. 2019
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Christmas Crackers
A table of middle aged, single, American women were preparing to eat a Christmas meal in the splendid dinning room of the cruse ship as it sailed down the Danube. The table was festively...
Par:
Blair McPherson
Dernière mise à jour:
17 déc. 2019
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Christmas and New Year Challenge
There is an old Mexican saying that if you drink the water then you will stay. Meaning if you stop for even a short period you will be captivated by the place. But in view of the state of the...
Par:
Blair McPherson
Dernière mise à jour:
08 déc. 2019
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The Perfect Crime
In HR they call Passive Aggression (PA) the perfect crime as it involves a variety of behaviors designed to “get back” at another person without the other recognising the underlying anger. I...
Par:
Blair McPherson
Dernière mise à jour:
04 déc. 2019
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Are your event surveys any good?
When you go to most events you get a lovely happy sheet at the end or emailed to you after the event. Most of them are tick box based. But does that really help if your hosting the event. One...
Par:
Michael Norton
Dernière mise à jour:
03 déc. 2019
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The voice of reason
I had a good friend who played in the same football team as me. In the changing room and later during the post -mortum in the pub when we would all agree that their third game changing goal was...
Par:
Blair McPherson
Dernière mise à jour:
29 nov. 2019
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Manager says upsetting people is part of role
What if England had lost? How would the managers disciplinary action against one of his best players be viewed? So some members of the England team thought the manager over-reacted to an...
Par:
Blair McPherson
Dernière mise à jour:
23 nov. 2019
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#OurDay – the 24hr tweetathon to celebrate our public services
Today sees many of those who are working and volunteering to deliver public services to our communities share the great and important work they are doing to keep our communities going....
Par:
KHUB Focus
Dernière mise à jour:
19 nov. 2019
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Simply the Best
Last year Liverpool were the best in Europe. Judged another way Manchester were the best in England. But if you take into account the amount they spent to achieve this performance then it looks...
Par:
Blair McPherson
Dernière mise à jour:
26 avr. 2020
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How do you improve performance and make winners?
Everyone has heard about the revolution in British cycling which led to the biggest ever haul of Olympic medals. Every one in sport and any one interested in improving performance wanted to...
Par:
Blair McPherson
Dernière mise à jour:
18 nov. 2019
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A managers arrogance is one of the things that make them successful
“ I am the greatest” Mohammad Ali said it and it was arguable true since at the time he was the undisputed world champion. It was certainly boastful and probably deliberately intended to get...
Par:
Blair McPherson
Dernière mise à jour:
29 nov. 2019
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‘To be a manager you must forget the player you were” Valerity Lobanovskyi - Dynamo Kyiv
Management is different to being a practitioner. A gifted teacher doesn’t necessarily make a good manager, nor does a social worker, solicited, accountant, or housing officer. And yet most LA...
Par:
Blair McPherson
Dernière mise à jour:
06 nov. 2019
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The Computer doesn’t like the look of you
It’s a video interview for a job you really want. But the interviewer is not like any you have experienced before. The interviewer you are trying to impress is immune to your charms and it...
Par:
Blair McPherson
Dernière mise à jour:
06 nov. 2019
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Knowledge Hub shortlisted for the Henley Forum 2020 Awards
We are really pleased to have been shortlisted as one of the highly commended organisations in the Advancing Practice in Knowledge & Organisational Learning category of the Henley Forum...
Par:
Knowledge Hub Team
Dernière mise à jour:
05 nov. 2019
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The Director and the Local Authority bottle it
The judgement relates to a man with learning difficulties who is described as “having a high sex drive”. A man who has in the past used sex workers and now lives in sheltered accommodation. His...
Par:
Blair McPherson
Dernière mise à jour:
05 nov. 2019
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