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Cheating and Lying in the Public Sector
There was undoubtedly cheating and lying in the public sector before the performance management culture was so enthusiastically embraced but league tables, over ambitious targets, naming...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
23 févr. 2012
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Lights, camera, action!
It's been a dramatic week for us at Knowledge Hub central. We planned our first major conference outing, ran our first major online event and have throttled-up our migration schedule. ...
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Par:
Michael MacAuley
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Dernière mise à jour:
17 févr. 2012
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The Surprising Truth about What Community Members Really Want
What do members want? If you want to start a community (or improve an existing one), you might begin by asking members what they want. Members will say they want...
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Par:
Michael Norton
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Dernière mise à jour:
16 févr. 2012
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Psst...! Tell Sid...! (And anyone else you know!)
I wrote most of this blog a long time ago, but I've been wanting to update it and republish it for a while, as it feels relevant. If you've read the Knowledge Hub Team new year blog, you'll...
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Par:
Liz Copeland
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Dernière mise à jour:
20 janv. 2014
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CRM & Data Integration: the quest for a single view of the customer
Blogue
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Par:
Shelley Heckman
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Dernière mise à jour:
15 févr. 2012
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Happy Belated Groundhog Day (or why community managers are gods)
This is a great post from Community Roundtable, which I missed on Groundhog Day, but still worth a mention When we think of the day to day and the year to year of what community management is,...
Blogue
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Par:
Michael Norton
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Dernière mise à jour:
14 févr. 2012
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We are too busy
NHS managers are too busy to address staff health at work. So said the headline in the Health Service Journal (HSJ). The report on the launch of the Healthcare Management unit code of conduct...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
23 févr. 2012
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How to manage the members
Working in local government at a senior level involves working hand in glove with local councillors or elected members as officers most commonly refer to them. Effective chief executives and...
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Par:
Blair McPherson
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Dernière mise à jour:
23 févr. 2012
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Is your plate healthy?
At Telford & Wrekin Council we are in the middle of a consulation on Shaping Places - Telford and Wrekin's Future which will eventually replace the existing Core Strategy and...
Blogue
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Par:
Richard Overy
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Dernière mise à jour:
11 févr. 2012
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Is it alright for a man to wear black eyeliner to work?
I was at a senior manager’s question and answer session at the end of a two day staff equality and diversity awareness course. I didn’t see it coming but I know the sound of a bear trap snapping...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
10 févr. 2012
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Are Internal comms teams still split over value of social media?
Back in 2010 Melcom produced a survey of communications practitioners that revealed the level of social media expertise in the profession as poor – with around half unconvinced of...
Blogue
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Par:
Michael Norton
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Dernière mise à jour:
10 févr. 2012
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How productive is hot desking?
I was pleased to learn that my colleagues and I will be moving from Darby house in Telford Town Centre to the new civic buildings in my home town of Wellington. The new offices are attached to...
Blogue
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Par:
Richard Overy
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Dernière mise à jour:
12 mai 2014
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Who Pays Your Wages?
The notorious £1m bonus of RBS boss, Stephen Hester, was being defended on Radio 4 on Friday. I'm not going to have a go at the interviewee (Christopher Wheeler, an analyst at...
Blogue
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Par:
Adrian Barker
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Dernière mise à jour:
30 janv. 2012
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The value of meetings
Whether you like or loathe meetings they are part of our working lives, the effectiveness and value of these meetings can vary and will depend on a number of factors some of which are...
Blogue
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Par:
Richard Overy
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Dernière mise à jour:
31 janv. 2012
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Management consultancy v Management development
Successive Governments shake ups of the public sector, the fashion for adopting private sector ways and the tendency to name and shame led to years of plenty for management consultants. The pace...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
27 févr. 2012
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If staff morale is at an all time low you know you are doing something right
Who would make such a provocative statement? The bullish minister for local government, the no nonsense leader of the council, the over confident and ruthlessly ambitious chief executive? It is...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
27 févr. 2012
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Where you born to be an online community facilitator?
After extensive and scientific research I can now tell you the years and months that will make you a great facilitator. But first a bit of background to this ground breaking research. The...
Blogue
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Par:
Michael Norton
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Dernière mise à jour:
02 févr. 2012
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Has your Online Community got a cold?
Everyone seems to be going down with a cold at the moment where I work. But what happens when your community gets a cold? What are the symptoms and what are the remedies? ...
Blogue
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Par:
Michael Norton
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Dernière mise à jour:
02 févr. 2012
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Pay up, save thousands, avoid the bad publicity
Pay up, save thousands and avoid the bad publicity that’s the standard advice when faced with a claim for constructive dismissal on the grounds of racial discrimination. I am sure that was the...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
27 févr. 2012
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There are many ways to get rid of a Director
You don’t have to wait till the budget is over spent, the savings not delivered, a critical inspection report, performance targets missed or a negative and highly personalised local media...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
27 févr. 2012
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National Map of Shared Services
The Local Government Association have used Googlemaps to visualise shared services throughout England as shown in the map below. Although shared services may not be suitable for every...
Blogue
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Par:
Richard Overy
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Dernière mise à jour:
26 janv. 2012
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Racism in the office and in the staff room
We don’t have a problem with racism here. I am not a racist nor are my colleagues. I don’t believe our staff are racist and I don’t believe our managers deliberately discriminate against people....
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
27 févr. 2012
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2012 the year for UnLearning management
It is very clear now that the changes taking place in the public sector will make it a very different place to work. For staff there are unwelcome changes in job security, pay and pensions. For...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
27 févr. 2012
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Why do you keep banging on about Equality and Diversity?
We live in a modern world so I was not surprised to be contacted by a student through Face Book. She was doing a presentation and referring to an article I had written on Equality and Diversity...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
27 févr. 2012
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Who are you calling a racist?
Stephen Lawrence was attacked because he was black. Eighteen years after his murder two of his killers have been sentenced to life in prison. His murder and the inquiry that followed not only...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
27 févr. 2012
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Can you make a racist remark and not be racist?
According to Manchester United footballer Patrice Evra you can make a racist remark and not be a racist. Was he just saying that the opponent who he accused of repeatedly racially abusing him was...
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Par:
Blair McPherson
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Dernière mise à jour:
27 févr. 2012
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How to maintain morale when the future is so bleak
The public sector is to foot the bill for economic recovery. The price to be paid in reduced take home pay and job losses will be felt by all those working in the public sector. The news paper...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
27 févr. 2012
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Managing gay men
This is a work in progress. An attempt to further the discussion on managing a diverse workforce. I am seeking comments and suggestions and I am not afraid of a little controversy. They...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
20 janv. 2015
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Casting out demons
You would not be surprised to be told that some people with mental health problems claim to hear voices and be possessed by demons. You might be a little surprised to be informed that the...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
19 déc. 2018
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Culture eats EQUALITY strategy for breakfast
Culture eats equality strategy for breakfast, well that’s my experience as a senior manager with lead responsibility for equality and diversity. So we shifted the focus away from policy,...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
20 janv. 2015
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