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Has grandad got a drink problem?
Has grandad got a drink problem? The baby boomer generation has a drink problem according to the Royal College of Psychiatrists. Dr Tony Rao chair of the substance...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
16 nov. 2017
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Digital Transformation & Customer Experience – Separated at Birth, Reunited by a Common Purpose
Do try this at home. Pick two or three of your favourite and most used smartphone or device apps, such as those provided by airlines, banks, hotels or retail organizations. The best examples...
Blogue
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Par:
Gerry Brown
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Dernière mise à jour:
16 nov. 2017
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Health & Care Monthly Knowledge Update
The November issue of the Health & Care Knowledge Update form ONS is now available. The latest edition has links to new releases of data including child obesity statistics from the...
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Par:
Philippa Lynch
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Dernière mise à jour:
15 nov. 2017
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Health Profiles survey
The content of Public Health England's Health Profiles are reviewed annually to ensure that the indicators included are relevant and present a comprehensive overview of health at a local...
Blogue
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Par:
Philippa Lynch
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Dernière mise à jour:
15 nov. 2017
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How to abolish complaints
Always keen to take ideas from the world of commerce and business and apply them to local government I was interested to experience how a modern high tech company deals with customer complaints....
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Par:
Blair McPherson
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Dernière mise à jour:
13 nov. 2017
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United we stand
It’s been a month since I took on the role of Chair of the Association of Local Environmental Record Centres (ALERC) at the AGM in Birmingham. And it feels like it’s been quite a long...
Blogue
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Par:
Clare Blencowe
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Dernière mise à jour:
13 nov. 2017
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A clash of cultures
In recent times it has become increasingly common for new leaders of LA's to have a business background. This is seen by many and by the...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
13 nov. 2017
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Just to make it more interesting
Can you trust your colleagues let alone partner organisations or those you are contracting with? Why don't people stick to agreements, why do they put short term benefit before greater...
Blogue
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Par:
Blair McPherson
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Dernière mise à jour:
03 nov. 2017
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Featured blog: What do we want the police to do? It’s time for an honest debate
The police might be forgiven for thinking that parts of the press have it in for them. First The Sun launched an all out assault on Humberside Police for officers being photographed playing on...
Blogue
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Par:
KHUB Focus
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Dernière mise à jour:
03 nov. 2017
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Local government: How to improve service and reduce costs
Public sector organisations know it can be a challenge to cost-justify investment in service improvement. But our local government clients have shown that by following a three step process...
Blogue
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Par:
Paul Linnell
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Dernière mise à jour:
02 nov. 2017
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