Public sector organisations know it can be a challenge to cost-justify investment in service improvement. But our local government clients have shown that by following a three step process for using customer feedback to drive service improvement, customer satisfaction can be a financial benefit in the public sector - just as much as it is for businesses.
Your blogs - Paul Linnell
Paul
Linnell
a écrit un nouveau billet de blog
02 nov. 2017 - 20:01
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