Sevenoaks District Council - Customer focus

Créé par:  thumbnail Liz Copeland
Dernière mise à jour: 13 juin 2022
Case study

Case study about Sevenoaks District Council improving customer experience.

Category: Characteristics Change approach Characteristics » Role of the authority Characteristics » Role of the elected member Characteristics » Use of digital and technology Change approach » Customer focus Local government services Local government services » Administration and government