Where change has failed, let there be continuity. This is how one
national news paper described the significance of a new person in
charge in Manchester. That is Manchester United Football club but it
could have been a reference to new leadership in any one of a number
of Local Authorities after years of churn and unconvincing change.
Instead of retuning to the attaching football that characterised the
clubs golden era local authorities return to direct service provision,
a focused on effectiveness rather than the obsession with efficiency
and look beyond a limited range of performance indicators back to a
time when local authorities took the lead in community cohesion,
social inclusion and equality and diversity. But most of all in common
with Manchester United get the best out of a talented group of
individuals and put the smile back on the faces of around the organisation.
Let backwards to a glorious future be the new management
mantra. Let management consultants abandon the worship of the private
sector way in favour of the public sector ethos. Let us replace
competition with cooperation, efficiency with effectiveness, league
tables with service user satisfaction, customers with citizens. Let
management be about inclusion not instruction. Let’s open up the
debate not close it down. Let’s put integrity before loyalty. And
let’s recognise the value of knowledge and experience and encourage
not discourage specialism/expertise.
Blair Mcpherson www.blairmcpherson.co.uk