On the first day of Christmas, my true love gave to me….. enough of
all that. Everyone loves something new and we have a few new prezzies
for you on Knowledge Hub.
Let’s start with the new ‘trends’ tab you can find on your homepage
when you log in.
What will you find in ‘trends’?
Trending topics – you’ll be able to see the most
popular topics being discussed and shared across your groups
highlighted in a tag cloud. The bigger the topic, the more it’s
currently being discussed!
Recent searches – see the topics and keywords other
members are searching for across the Knowledge Hub in real-time (via
the global search at the top right corner). Maybe someone has been
searching for something you’re interested in too.
Suggested groups – consider joining some new groups. Knowledge
Hub recommends groups that might be of interest to you and your role
based on your profile, the groups you’re already a member of and your connections.
Suggested connections - connect with people who have similar
interests to you. Knowledge Hub recommends people you might like to
connect with, based on your profile, the groups you’re a member of and
the people you’re already connected to.
What’s new in search?
We’ve done quite a bit of work to improve the global search facility
this year (via the search icon located at the top right corner). When
you start to enter a search term, you’ll notice some auto-suggested
terms and keywords to help you identify related content and activity.
You might have also spotted three additional search features we’ve introduced:
1. Filter by content types - after entering a search term in
the global search, you will have the option to break down the search
results further by different content types. You can filter by one or
more content type to help you refine your search results. Please note,
the results will be based on content that you have permission to
2. Filter by tags - your search request will also break down
the search results by tags that have been added to content and
activity. You can select one or more tags to help you refine your
search results further. Again, the results will be based on content
and activity that you have permission to access only.
3. More results in groups you’re not a member of - there maybe
search results within other groups you’re not a member of. If this is
the case, your search results will provide the option to view a list
of groups that you might be interested in joining, because they
contain relevant search results. You can join/request to join these
groups to find out more.
We hope you find these improvements helpful. Don’t forget, if you
have any queries about using Knowledge Hub and getting the most out of
your membership, please visit our help pages or get in
touch with us by emailing firstname.lastname@example.org.
Wishing all of our members a very Happy Christmas and a Happy New
Year, and we look forward to another year of successful collaboration!
Best wishes from all at Knowledge Hub.