The difference between management and leadership
Management, as managers are fond of saying, isn't about being liked but I say leadership is. Human nature is such that if staff don't like you they won't like what you say. If staff don 't like you they will mostly deny you the opportunity to influence their thinking. Leadership is all about influencing thinking.
Management is about getting people to do what needs to be done. Managers encourage, support and if necessary instruct and people respond because of their position in the hierarchy. Leaders tell a story of how things could be and should be, they explain what needs to be done, what part individuals can play and what the future will look like.
Blair McPherson www.blairmcpherson.co.uk