Don't reinvent the wheel! Content you can use to tell your members about migration.

 

I've been getting quite a lot of contact from Facilitators about communicating the move to KHub (either before or after it's been done) to community members. I've extracted email and forum post content from that's been posted on the Community Hub forum below.

If you want to email all your members you can get their addresses by exporting them from the CoP. To do this go to the community in Communities of Practice, click on the ‘Admin’ tab and on the right under ‘Facilitator tools’ choose ‘Export member list’. This will create a spreadsheet for you with member information including each member’s email address they provided to CoP. Just copy the address column and paste it into the address field of your email and you’re halfway done.

There are a couple of examples of email content and forum content to alert members to migration and KHub on Community Hub of CoP but they are a bit hidden in conversation so I’ve pasted them below.

There’s a longer option (thanks to Michelle Rea for this):

First of all, I would like to thank you for being a valued contributor to this community and hope that you are finding it to be a useful resource. You may be aware that communities of practice will close by 31 March 2012 and that a brand new platform for online sharing and learning, Knowledge Hub, has recently been launched which builds on the success of communities of practice.

Like me, whilst you have found communities of practice extremely helpful you may have appreciated more cross-fertilisation of information between communities. You could be having a very similar conversation to someone else in another community and not know about it, potentially missing valuable learning and experience.

The Knowledge Hub aims to address this by enabling information to flow more freely around the system, encouraging more open conversations. This means that you won't miss out on valuable learning and experience, even if it's happening in a group you're not a member of. It also has a useful search function that not only helps you find things more easily, but suggests information, groups and connections based on your profile and activity.

Below sets out some of the key things that you can get involved in and use in Knowledge Hub:

  • Discussion forums– share ideas about what works and what doesn’t, ask questions of colleagues and experts, and get practical solutions and answers to questions.
  • Blogs – reflect on what you’ve been doing and what you’re learning in your work.
  • A library– share, “like” and comment on reports, research, plans, templates, presentations, videos, images and other useful documentation.
  • Event promotion– find out about forthcoming events and promote your own events, training sessions and workshops.
  • Connections– follow the activity of other Knowledge Hub users and connect to them.
  • Social media links– link your Knowledge Hub profile to other social network accounts you might have, for example Twitter, LinkedIn etc.
  • Customisable activity streams– adapt your homepage to see the things you’re most interested in.

As the Community Facilitator I am working directly with the Local Government Association to ensure that our community migrates seamlessly to the Knowledge Hub, so don’t worry, you should still be able to find everything!

Your current LGA website/communities of practice log in can be used to log in to Knowledge Hub too, just follow this link to get started.

Looking forward to seeing you continued contribution.

 

There's a medium option (thanks to Janine Ford for this):

Subject:The CoP is moving!

You may be aware that communities of practice will close by 31 March 2012 and that a brand new platform for online sharing and learning, Knowledge Hub, has recently been launched which builds on the success of communities of practice.

Like me, whilst you have found communities of practice extremely helpful you may have appreciated more cross-fertilisation of information between communities. You could be having a very similar conversation to someone else in another community and not know about it, potentially missing valuable learning and experience.

The Knowledge Hub aims to:

  • Encourage more cross-fertilisation of information between communities
  • enable information to flow more freely around the system
  • encourage more open conversations.

 

The new site also has an improved search function that helps you find things more easily and functionality that suggests information, groups and connections based on your profile and activity.

Take a look at the Knowledge Hub now– you can log in using your current CoP username and password.

Next steps

As the Community Facilitator I am working directly with the Local Government Association to ensure that our community migrates seamlessly to the Knowledge Hub, so don’t worry, you should still be able to find everything.

We will share more information with you in the new year, including:

  • official migration dates
  • what content is/isn’t going to be migrated
  • FAQs

 

And a short option (thanks again to Michelle Rea):

As you will be aware, all active communities in Communities of Practice (CoP) will be transferring to Knowledge Hubno later than 31 March. XXX will be transferring in the next few weeks and will then become read only on CoP. Once it becomes read only you will be able to view XXX content up until the time it transferred to Knowledge Hubbut will be unable to edit or add to it.

We will keep you up to date on timescales, but please be assured that once XXX moves over Knowledge Hubyou will be able to access it there and continue to share ideas and good practice.

Remember, you can access Knowledge Hubusing your usual CoP username and password. If you have any problems logging in, please contact knowledgehub@local.gov.uk

Of course you can modify these to meet your needs and to best fit your community.

I hope this is helpful but please don’t hesitate to contact me if you have any more questions or issues.

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2 Comments

Gavin Crosby 7 Years Ago
thanks Leah, this is useful - and much better than the confusing effort i did yesterday for my first CoP transfer.
Leah Lockhart 7 Years Ago
Don't beat yourself up, Gavin. We were actually ooohhhing and aaahhhing over your message in the office yesterday. I thought it was great!