Mental Health in Online Communities


Mental Health in Online Communities


Starting 27 February 2019 12:00 through to 27 February 2019 13:00

Community Managers are increasingly finding themselves having to deal with mental health issues in their communities. For example, when a member is suffering from high levels of anxiety, behaving in a disruptive manner or even talking of suicide, what do you do? Community Managers can often feel isolated which, in turn, can affect their own mental health, intensified by not knowing where to turn for support.

In this webinar, Dr Richard Graham and Darren Gough will share some of their experiences, offer some practical advice to help and seek to connect online professionals who recognise these issues.

They will cover:

  1. What do we mean by mental health in online communities and why do we feel isolated as community managers?

  2. How to recognise mental health issues both in your online community and in yourself?

  3. Share tools and techniques to effectively support your community and improve your personal mental health

If you've just said a "Hallelujah! Someone else gets it!" this webinar is definitely for you.

Dr Richard Graham is a Consultant Child & Adolescent Psychiatrist, former Clinical Director of the Adolescent Directorate at the Tavistock Clinic.

In 2009, he became Clinical Director for award-winning online mental health platform Big White Wall (, training and supporting itstherapeutic moderators.

In June 2016, he was appointed the Executive Board of the UK Council for Child Internet Safety (UKCCIS is the British Government’s principal advisory body for online safety and security for children and young people) and Co-Chairs the Digital Resilience Working Group.

He is currently Clinical Director at Good Thinking: The London Digital Mental Well-being Service.

Darren Gough is a Community Management expert with over 15 years of experience building digital strategy and driving engagement with diverse audiences.

Currently working with the National Health Service (NHS), Public Health England (PHE) and the London Mayor's Office to support their Good Thinking mental health initiative.

Former Community Manager at, a community grown from a standing start to 1.5 million highly active members.

Former FeverBee Director of Community, supporting worldwide household names to build and grow their online communities.

We are so pleased they can both join us because I know they can really help us all. Thank you!!


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