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DRAFT Tameside CLT case study. Customer insight Observatory

DRAFT Tameside CLT case study. Customer insight Observatory

Uploaded by Ian Cole, 23/04/12 17:04
Tameside MBC brought together customer and business insight from the Local Strategic Partnership (including NHS, Police, Fire, other public sector & Vol.Sector organisations) to create an insight directory and a protocol for the use of data. Working through the Tameside Strategic Partnership website , the project set out to build a comprehensive observatory of available insight for use across the partnership. This insight information has contributed to Tamesides significant success in using channel shift to reduce costs.
Tags: ci clt case studies clt case study tameside cusomer insight observatory