Saggy stained mattress 

Some organisation are like a saggy stained mattresses beneath expensive Egyptian cotton sheets in a recently decorated B&B. 


it’s my guilty early evening pleasure.Ever week four different  Bed and Breakfast’s establishments compete to see which offers the best vale for money. The tv. slogan is With 4 in a bed will any one get a good nights sleep. So the first thing contestants do is check for a mattress protector and examine the mattress because no one wants a to sleep on a  saggy stained mattress. If I hadn’t seen this program it would never occurred to me to pull back the sheets to check the state of the mattress, it still doesn’t , even though it is alarming how often there is an unpleasant surprise. 
 
It got me thinking about how organisations operate,  a lot of attention to the visible stuff in this case a spacious, adequately furnished room, tastefully decorated and superficially clean but what lurks under those clean sheets! The difference between the rhetoric and the reality. The glossy, expensive, recruitment campaign stressing how employees are valued and how seriously the organisation takes their well-being against the reality of how it feels to work there. The organisations strong statement on EDI compared with the experience  of people from minority groups who work there. 
 
The B&Bs that win each week are  not the most expensive or up market or the one’s who offer all the little extras and the extensive breakfast menu. It’s invariable the B&Bs that get the basics right that win. In this case the basics are a good nights sleep and a full English made from locally sourced produce. Like wise Organisations need to focus on getting the basics right rather than offering expensive perks or personalised benefit and reward schemes starting with good quality compassionate management and fair pay. 
 
Blair McPherson former Director author and blogger www.blairmcpherson.co.uk 
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