Do try this at home. Pick two or three of your favourite and most used smartphone or device apps, such as those provided by airlines, banks, hotels or retail organizations. The best examples will be where you need to create or login to an account, and/or authenticate via a user name and password. Then if you are able to find an icon for “help” or “contact us”, see...
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Your blogs - Gerry Brown
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16 Tach 2017 - 16:58
null Digital Transformation & Customer Experience – Separated at Birth, Reunited by a Common Purpose
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