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Blog
Psst...! Tell Sid...! (And anyone else you know!)
I wrote most of this blog a long time ago, but I've been wanting to update it and republish it for a while, as it feels relevant. If you've read the Knowledge Hub Team new year blog, you'll...
By:
Liz Copeland
Last updated:
20 Jan 2014
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CRM & Data Integration: the quest for a single view of the customer
By:
Shelley Heckman
Last updated:
15 Feb 2012
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Happy Belated Groundhog Day (or why community managers are gods)
This is a great post from Community Roundtable, which I missed on Groundhog Day, but still worth a mention When we think of the day to day and the year to year of what community management is,...
By:
Michael Norton
Last updated:
14 Feb 2012
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We are too busy
NHS managers are too busy to address staff health at work. So said the headline in the Health Service Journal (HSJ). The report on the launch of the Healthcare Management unit code of conduct...
By:
Blair McPherson
Last updated:
23 Feb 2012
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How to manage the members
Working in local government at a senior level involves working hand in glove with local councillors or elected members as officers most commonly refer to them. Effective chief executives and...
By:
Blair McPherson
Last updated:
23 Feb 2012
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Is your plate healthy?
At Telford & Wrekin Council we are in the middle of a consulation on Shaping Places - Telford and Wrekin's Future which will eventually replace the existing Core Strategy and...
By:
Richard Overy
Last updated:
11 Feb 2012
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Is it alright for a man to wear black eyeliner to work?
I was at a senior manager’s question and answer session at the end of a two day staff equality and diversity awareness course. I didn’t see it coming but I know the sound of a bear trap snapping...
By:
Blair McPherson
Last updated:
10 Feb 2012
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Are Internal comms teams still split over value of social media?
Back in 2010 Melcom produced a survey of communications practitioners that revealed the level of social media expertise in the profession as poor – with around half unconvinced of...
By:
Michael Norton
Last updated:
10 Feb 2012
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How productive is hot desking?
I was pleased to learn that my colleagues and I will be moving from Darby house in Telford Town Centre to the new civic buildings in my home town of Wellington. The new offices are attached to...
By:
Richard Overy
Last updated:
12 May 2014
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Who Pays Your Wages?
The notorious £1m bonus of RBS boss, Stephen Hester, was being defended on Radio 4 on Friday. I'm not going to have a go at the interviewee (Christopher Wheeler, an analyst at...
By:
Adrian Barker
Last updated:
30 Jan 2012
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