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Confrontational Leadership 
Managers don’t have favourites. Managers don’t castigate individual team members in public. Managers don’t pointedly slight an individual in front of their colleagues. According to received...
Blog |
By: 
Blair McPherson
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Last updated:  05 Apr 2018
0
Critical Steps For Building An Online Community
The following is a list of the critical points to consider when embarking on a project or plan to build an online community.  This information is available from previous blog posts I've shared...
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By: 
Stephen Dale
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Last updated:  02 Apr 2018
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Rewarding self promotion over talent 
Does your organisation recognise and reward talent or does it just think it does? Does it in reality reward self promotion over talent?  In many organisations those who climb the career...
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By: 
Blair McPherson
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Last updated:  29 Mar 2018
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Clever people find ways to cheat 
Perhaps I should rephrase that to cleaver people find ways round the system. I have always been sceptical about the usefulness of IQ in recruitment. Measuring an individual's ability to spot...
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By: 
Blair McPherson
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Last updated:  05 Apr 2018
0
How to impress the Boss
  You creep. Not as easy as you think if you don’t want to alienate your colleagues and lose all self respect. It’s not about agreeing with his or her every word, it’s not about volunteering...
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By: 
Blair McPherson
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Last updated:  25 Mar 2018
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Why high flyers are more likely to crash and burn
  Organisations look to appoint talented and experienced individuals and rarely look at their track record for evidence of resilience. Resilience is the ability to cope with  set backs,...
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By: 
Blair McPherson
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Last updated:  22 Mar 2018
1
It’s just an illusion
  We arrived late. The only seats left were on the front row. The man on the stage stopped what he was saying and welcomed us pointing to the empty seats at the front. The spot light was...
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By: 
Blair McPherson
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Last updated:  22 Mar 2018
0
This Epidemic of Bullying 
The current epidemic of bulling is evidence of the frequency with which people get into positions of power without acquiring the skills to manage people. It is very worrying that that people can...
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By: 
Blair McPherson
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Last updated:  14 Mar 2018
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Are local public museums a thing of the past?
  As director of Community Services, museums and Libraries came under my portfolio of responsibilities. When it comes to managing a service within a shrinking budget there are many...
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By: 
Blair McPherson
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Last updated:  13 Mar 2018
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Don’t blame the social worker
  It’s all about the context in which you deliver your professional skills. Social work is all about how you treat people. The professional values that underpin social work ,...
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By: 
Blair McPherson
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Last updated:  13 Mar 2018
0
What is an essential service? When is a service no longer a safe service? 
  Another council leader discussing the dire budget position of their authority  states they only have enough money for “essential “ services but what is essential? I...
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By: 
Blair McPherson
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Last updated:  12 Mar 2018
0
The Three Tricks 
Three tricks endorsed by HR were in the spot light this week. Trick one is  to increase basic pay but at the same time remove paid breaks and enhancements for working on a Sunday. Trick two...
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By: 
Blair McPherson
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Last updated:  12 Mar 2018
0
Social Workers Night Out
The football team was made up of social workers, probation officers and their clients. The clients provided the skill, speed and youth, the social workers the organisational skills, transport and...
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By: 
Blair McPherson
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Last updated:  09 Mar 2018
0
Assessing leadership 
According to a recent survey of 200 HR managers by Top Employers the best way to assess a manager’s leadership skills is to look at how good their team is. This means assessing team...
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By: 
Blair McPherson
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Last updated:  08 Mar 2018
0
Our First Facilitator Welcome Call 
This is the first time we have done something like this and I found it very useful. A big thank you to Mike, Fiona, Ailie, Kyriacos and Dimple. Apologies if I have missed anything obvious. How...
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By: 
Michael Norton
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Last updated:  08 Mar 2018
0
The Irrational Manager
      We all like to think we are rational decision makers. Senior managers build their careers on their ability to put emotions and bias to one side and carefully way up the...
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By: 
Blair McPherson
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Last updated:  27 Feb 2018
0
How do you maintain momentum after a face-to-face event?
We know that face to face events are a great way of bringing people together. Lots of knowledge and experience will get shared at these events. But for many people that attend a face to face event,...
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By: 
Michael Norton
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Last updated:  27 Feb 2018
0
The bad guys in the black hats
    In the old westerns you could always tell the goodies from the baddies by the colour of their stetsons. The bad guys wore black hats. On my social work course there was an...
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By: 
Blair McPherson
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Last updated:  20 Feb 2018
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The Good, the Bad and the Wiki
This means that every member of your group has the ability to amend the wiki content if they desire. While the potential for mischief exists, wikis can be surprisingly robust, open-ended and...
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By: 
Michael Norton
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Last updated:  16 Feb 2018
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The Wenger Effect 
The Wenger effect so called after the highly successful manager Arsene Wenger who achieved great success with an innovative system that got the best out of an extremely talented group of...
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By: 
Blair McPherson
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Last updated:  15 Feb 2018
1
How to make the most of the 10 minutes before hosting a webinar?
If you have ever hosted a webinar for a large group of people then you know about that time slot that starts about 10 minutes before the start time.  For me, It’s the time of...
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By: 
Michael Norton
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Last updated:  08 Feb 2018
0
When is a crisis a crisis
We won't make a drama out of a crisis runs a well know advert for an insurance company. The media tell us the NHS is in crisis and the evening news provides the pictures. Beds blocked,...
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By: 
Blair McPherson
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Last updated:  08 Feb 2018
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The Genius is in adding the Egg
Focus groups are a very good way for out of touch senior managers to get answers to questions. Provided they are clear on what the question is. However having found out why things are not going...
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By: 
Blair McPherson
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Last updated:  06 Feb 2018
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When work has no meaning
  More than a third of British workers think their jobs are meaningless. ( survey by YouGov) So either you think your job is meaningless, one of your colleagues does or some of the people you...
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By: 
Blair McPherson
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Last updated:  06 Feb 2018
0
Liverpool to measure alcohol consumption in donuts 
Traditionally, alcohol consumption is measured using units: one pint of beer is worth two units, a standard glass of wine is just over two units, and a shot of average strength spirit is one unit. ...
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By: 
Philippa Lynch
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Last updated:  05 Feb 2018
0
Showtime for City Zen
The Intelligent Community Forum's annual Global Summit - shifted this year from New York to London - has a special focus on 'Humanizing Data'.  Speakers will include Andrew Carter,...
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By: 
David Brunnen
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Last updated:  05 Feb 2018
0
The Moustache Years
  From the age of twenty to my late thirties I had an impressive moustache. Grown in my first year at teachers training college it made me look very hip, it was also an advantage on teaching...
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By: 
Blair McPherson
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Last updated:  29 Jan 2018
0
Linking health and care providers in Kent through the UPRN 
Data is playing a central role in efforts to improve public health in Kent. The county council and the clinical commissioning groups for Kent and Medway are seeking insights and strengthening their...
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By: 
Philippa Lynch
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Last updated:  29 Jan 2018
0
Evil Joe and Good Joe
Have you ever worked for some one who was a smooth talker, a real charmer, popular, intelligent, cool headed and fearless?  Confident, some would say over confident with a tendency...
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By: 
Blair McPherson
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Last updated:  29 Jan 2018
0
Do teams need managers
An article on self managed teams caught my attention.  I've known quiet a few local authority workers who would find the idea of a self managed team very attractive and a lot of managers...
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By: 
Blair McPherson
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Last updated:  25 Jan 2018
0
Feeling guilty and doing nothing about it 
A colleague volunteered to assist a PhD student with their research. It involved attending the lab once a day after hours to count out exactly a thousand small ball bearings transferring them one...
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By: 
Blair McPherson
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Last updated:  23 Jan 2018
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Effective for about four hours 
    Most modern employees are effective for about four hours a day the rest is padding and unproductive fretting (US researcher Alex Soojung -Kim Pang "Why you get more done when...
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By: 
Blair McPherson
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Last updated:  22 Jan 2018
1
Happy #CMAD for Monday
Monday the 22nd January marks Community Manager Appreciation Day otherwise known as #CMAD on twitter and we wanted to thank all the hard-working community facilitators.  We know it’s not...
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By: 
Michael Norton
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Last updated:  19 Jan 2018
0
CCS Tech Pillar - Digital Future Blog
G-Cloud, Digital Outcomes and Specialists, Cyber Security, Quality Assurance and Testing and Crown Hosting withing Crown Commercial Service     A big thank you...
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By: 
Kirsty Hinson
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Last updated:  12 Jan 2018
0
Why you need immediate alerts when facilitating your online community
As a Facilitator of any online group or community, you need to know what’s going on. If you don’t keep on top of what’s happening anything could happen. You could miss something important, you may...
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By: 
Michael Norton
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Last updated:  28 Apr 2025
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The almost human manager
  In 1970 when studying the effects of the appearance of robots , the Japanese robotics professor   Masahiro Mori discovered something strange was going on . The more human a robot...
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By: 
Blair McPherson
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Last updated:  05 Jan 2018
0
Think about your online community as a business
Building an online community is easy, right?  You just press a few buttons on some great new bit of technology and everything happens for you. Everyone is doing it.  Hundreds of...
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By: 
Michael Norton
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Last updated:  04 Jan 2018
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Top tips on the transition from practitioner to manager
    How to decide what to delegate and what to do yourself. How to make your team members feel valued. How to allocate work . How to prioritise. How to retain your professional...
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By: 
Blair McPherson
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Last updated:  03 Jan 2018
0
The KHub Year
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By: 
Knowledge Hub Team
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Last updated:  29 Dec 2017
0
Show a little respect
  So shouted Jose Mourinho  as the opposition celebrated their victory a little too loudly for his liking. Aretha  Franklin spelt it out R E S P E C T . Do we mean deference to age,...
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By: 
Blair McPherson
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Last updated:  26 Dec 2017
0