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How to abolish complaints
Always keen to take ideas from the world of commerce and business and apply them to local government I was interested to experience how a modern high tech company deals with customer complaints....
Blog |
By: 
Blair McPherson
|
Last updated:  13 Nov 2017
0
A clash of cultures 
          In recent times it has become increasingly common for new leaders of LA's to have a business background. This is seen by many and by the...
Blog |
By: 
Blair McPherson
|
Last updated:  13 Nov 2017
0
Just to make it more interesting
  Can you trust your colleagues let alone partner organisations or those you are contracting with? Why don't people stick to agreements, why do they put short term benefit before greater...
Blog |
By: 
Blair McPherson
|
Last updated:  03 Nov 2017
0
"You can leave the office now"
Am I being sacked? Am I being given permission to leave early? Am I being told the protesters have left? Has the hostage situation come to peaceful end. Was the bomb alert a false alarm? Is this...
Blog |
By: 
Blair McPherson
|
Last updated:  27 Oct 2017
0