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Blog
Railways in the 60's, Libraries today,Hospitals tomorrow
50 years ago Dr Beeching reshaped our railways which meant shrinking them. Making cuts to save money, in the belief that they had had their day, were no longer needed and that people...
By:
Blair McPherson
Last updated:
27 Mar 2013
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Counci's bin survey; Asks "Are you gay?"
Managers have only themselves to blame for being ridiculed in the national press after putting sexual orientation in a questionnaire asking people how they dispose of their rubbish. A council...
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Blair McPherson
Last updated:
25 Mar 2013
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Managerialism
The academics may consider it a neutral expression but doctors, nurses, social workers and teachers use it as a term of abuse. It stands for people the professionals consider detached from...
By:
Blair McPherson
Last updated:
22 Mar 2013
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Changes afoot!
Just a quick note to let you know that we will be changing the styling of notifications from Khub this evening so you may notice a change tomorrow. It applies to all system notifications. We hope...
By:
Michael MacAuley
Last updated:
21 Mar 2013
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Developing Healthy Minds in Teenagers
Currently recruiting schools to the project. We are confident that enabling students to develop a healthy mind will lead to better grades in school and more rounded citizens out of and beyond...
By:
Lucy Bailey
Last updated:
20 Mar 2013
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The Gravy Train
“You don’t know what you’re doing” they chant from the terraces and it would appear many of those in Government and on the boards of NHS trusts agree. Why else would they make such expensive use...
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Blair McPherson
Last updated:
19 Mar 2013
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Translating the local to the national: Forums for Regulatory Services
Sector-led improvement is gathering momentum. A lot has happened since the LGA published 'Taking the lead' in February 2011. Councils are embracing sector led improvement with real commitment –...
By:
Ian Leete
Last updated:
18 Mar 2013
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Death is easy. Local Government is hard
This morning Brian Jarman told BBC’s Today programme that the data indicates 20,000 hospital deaths could have been avoided over the past ten years if we’d acted on what the data is...
By:
Mike Thacker
Last updated:
16 Mar 2013
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Is it because we're not funny? ... a blog for international women's day
I 'm a woman who started out on the front foot. I went to an all girls' school and was one of the few women on my maths degree course - because as the theory goes, there were no boys in...
By:
Sarah Jennings
Last updated:
08 Mar 2013
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How to be successful at interview
We were in a hotel bar the night before the interview, me, the three other shortlisted candidates and the recruitment consultant. This very experience former director who was advising the...
By:
Blair McPherson
Last updated:
08 Mar 2013
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LACEF Conferences
Or how we began networking best practices for local authority debt collection... In the beginning LACEF (or rather the inhouse bailiff network as it was originally called) was an idea to...
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Barrie Minney
Last updated:
11 Mar 2013
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WWW… That’s Wonderful Women Worldwide
In honour of International Women’s Day tomorrow, I wanted to dedicate a blog to all the wonderful women I know. And I know quite a lot… I have to start with people who have nurtured, influenced...
By:
Liz Copeland
Last updated:
07 Mar 2013
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WWW… That’s Wonderful Women Worldwide
In honour of International Women’s Day tomorrow, I wanted to dedicate a blog to all the wonderful women I know. And I know quite a lot… I have to start with people who have nurtured, influenced...
By:
Liz Copeland
Last updated:
07 Mar 2013
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Interim managers have they had their day?
The imperitive for restructuring, downsizing or merging be it local councils or NHS Trusts looked like a boost for the careers of interim managers. After all if you are thinking of doing away...
By:
Blair McPherson
Last updated:
07 Mar 2013
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LARIA Research Impact Awards Launched - Enter now
How will you make a difference in 2013? That is a question we are asking all our members and the broader research, intelligence and policy community. This will be a key theme running through...
By:
Neil Wholey
Last updated:
06 Mar 2013
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Taking one for the Team
High performing teams are characterized by the sharing of responsibility, actively supporting and occasionally taking it in turns to lead. Team members are not only good at their job they...
By:
Blair McPherson
Last updated:
06 Mar 2013
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Slaying the scary monsters of community engagement
Once upon a time, a long time ago, when the kingdom was plagued with giants and monsters and wicked issues, a wise prince went out and talked to the townsfolk to work out what to do. And...
By:
Adrian Barker
Last updated:
27 Feb 2013
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What the Banks could learn from the Public Sector
If they're not too arrogant to think that the public sector could ever teach them anything about business; if the new chief executive of the Royal Bank of Scotland means what he says about...
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Blair McPherson
Last updated:
27 Feb 2013
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Leaner and greener health and social care
This is my guest blog for LGiU (posted 25th February 2013) in which I set out the contribution of local authorities in general and social care in particular to sustainable health and wellbeing....
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Catherine Max
Last updated:
26 Feb 2013
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Return of Self-Evaluation Forms (SEFs) and a date for your diary.
Many thanks everyone for returning your SEFs last month. Over the past month the SEFs have been read, discussed, moderated and collated to develop a sound understanding of...
By:
James Hempsall OBE
Last updated:
25 Feb 2013
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Football managers and leadership lessons
The Guardian ran an article this week on Arsene Wenger’s press conference prior to an important game in the champion’s league. The press conference was news worthy because the Arsenal manager...
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Blair McPherson
Last updated:
22 Feb 2013
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More management less leadership
The message from the business schools, from management gurus and from Government has been consistent. The public sector must change and this requires leadership. Not just leadership from the top...
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Blair McPherson
Last updated:
20 Feb 2013
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MBA= Must Be Avioded
You won’t read this article in the professional journals. You won’t find this article in the quality news papers not whilst they run full page adverts and pull out supplements for MBAs. If you...
By:
Blair McPherson
Last updated:
14 Feb 2013
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From Twitter gritter to tweets about streets...
The recent inclement weather has again given councils the opportunity to test how effective Twitter hashtags can be in communicating with residents; providing timely, easy-to-keep-track-of...
By:
Knowledge Hub Team
Last updated:
13 Feb 2013
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Meat pies and tax aviodance it's just business
Some people say if the private sector paid their full tax liability the public sector wouldn’t have to make spending cuts. Some people say what did you think was in those pies at that price? Some...
By:
Blair McPherson
Last updated:
12 Feb 2013
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Take it in turns leadership
The latest idea on leadership from the management gurus is 'take it in turns' leadership. Recognising that the heroic style of leadership – where an individual by sheer force of personality...
By:
Blair McPherson
Last updated:
11 Feb 2013
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Equality and the public sector
Can we still afford equality? The government doesn't think so. It certainly thinks we can't afford the Equality and Human Rights Commission – that's why they cut its budget from £70m to £17m and...
By:
Blair McPherson
Last updated:
08 Feb 2013
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Customer care B*****d style
The best selling management books, the management gurus who write them and the management consultants who quote from them all agree. Successful businesses treat their customers right. It makes...
By:
Blair McPherson
Last updated:
07 Feb 2013
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Customer care Gangnam style
It’s everywhere and every ones doing it, it’s an internet sensation, it’s simply to do easy to copy and everyone is talking about it. It’s customer care gangnam style Any organisation can do...
By:
Blair McPherson
Last updated:
06 Feb 2013
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Customer care New York style
Customer care New York style They say New York taxi drivers are the rudest in the world but customer care New York style is best illustrated by their breakfast dinners/experience. I've been...
By:
Blair McPherson
Last updated:
05 Feb 2013
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