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Blog
OurDay 2013 - let's celebrate local government together!
#OurDay – 17 October 2013 What is #OurDay? It’s a 24 hour tweetathon to raise the profile of the great work that happens every day in local councils and shout about the unsung heroes who work...
By:
Knowledge Hub Team
Last updated:
09 Sep 2013
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Theme parks go digital
As more and more services are designed to provide interactive experiences that you can control, it makes going places and doing things easier and quicker. You know what to expect and you can plan...
By:
Dimple Rathod
Last updated:
03 Sep 2013
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What can we learn from Gordon Ramsay about employee engagement?
Gordon Ramsay’s reputation in the kitchen is that of a tyrant, someone who shouts, swears and is generally pretty unpleasant to his staff. Not necessarily conducive to good employee engagement...
By:
Liz Copeland
Last updated:
03 Sep 2013
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From pool side to in at the deep end
So it's back to work. The return to work following the bank holiday weekend also signals the end of the holiday season so everyone's back and its heads down until Christmas. Why is it that once...
By:
Blair McPherson
Last updated:
28 Aug 2013
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Its got your name on it
The latest business model for the public sector to imitate involves the idea of personalisation. I am not talking about the current practise in social care where the individual is given the money...
By:
Blair McPherson
Last updated:
21 Aug 2013
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Bugs and batteries, what can you send?
If you have posted a parcel in the past few weeks the chances are you were asked what’s inside. The first time I was asked I thought the Clerk was being a bit nosey; in fact the...
By:
Richard Overy
Last updated:
20 Aug 2013
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Innovation
Why is it that innovation happens in some places and not others? Is it about having the right strategic plan? Is it about a shared vision, a common set of priorities or is it to do with budgets?...
By:
Blair McPherson
Last updated:
16 Aug 2013
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Whose responsibility is employee communication anyway?
Today I stumbled across an interesting discussion on Twitter: #nzlead. Turns out it’s a tweet chat that happens every week on a Thursday, originating in New Zealand, but generating responses...
By:
Liz Copeland
Last updated:
15 Aug 2013
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Triple jeopardy
The expression triple jeopardy was originally used to describe the additional risks of discrimination elderly black women faced due to their age ,race and gender. The new triple jeopardy...
By:
Blair McPherson
Last updated:
14 Aug 2013
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The greying of the workforce
Every large office used to have a Lillian, someone who was the guardian of the unofficial office history. She knew why the main conference room was called the ball room, she knew why the main...
By:
Blair McPherson
Last updated:
07 Aug 2013
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Helpful hints and handy tips
Everyone needs a little help sometimes. Learning how to get the best out of an online system can take time. But that is exactly why we’ve developed two new help centres to take the...
By:
Knowledge Hub Team
Last updated:
05 Aug 2013
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LAQM Review Aug 2013
As you may be aware, Defra and the Scottish Government are currently consulting on the future of LAQM. Options range from 'business as usual' to scrapping LAQM altogether. To find...
By:
Jo Barnes
Last updated:
02 Aug 2013
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A picture is worth a thousand words
I just looked up the provenance of the above well known phrase. Wikipedia tells me it "refers to the notion that a complex idea can be conveyed with just a single still image. It also aptly...
By:
Liz Copeland
Last updated:
01 Aug 2013
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Why aren't we talking about it?
There hasn' t been the debate I expected about the current story line in Coronation street. I expected negative comment, claims of political correctness forced down the throats of viewers by out...
By:
Blair McPherson
Last updated:
27 Jul 2013
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Knowledge Hub Infographic
Our first attempt at creating an infographic to explain a little more about the Knowledge Hub. Any suggestions for improvement will be greatly appreciated.
By:
Knowledge Hub Team
Last updated:
22 Jul 2013
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More Midsomer Murders than Vicar of Dibley
The last meeting was the one to have been at. Threats and abuse were exchanged between members of the public and councillors, the chair was repeatedly called a liar by a councillor, members of...
By:
Blair McPherson
Last updated:
11 Jul 2013
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Co-production - the solution to all your problems?
What are you trying to achieve? Saving money, better commissioning, transformational change, effective community engagement, making a mark in your organisation, or just trying to do some...
By:
Adrian Barker
Last updated:
08 Jul 2013
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Alphabet soup and other stories
A couple of weeks ago, I was lucky enough to attend a storytelling workshop that included a talk from Shawn Callahan, Founder of Anecdote, a company that uses the power of stories to help change...
By:
Liz Copeland
Last updated:
08 Jul 2013
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‘Open for business' – a vision for local regulation
Economic growth is a key priority for every council in the country and every single day councils are working with businesses in their area to provide practical support and cut...
By:
Ian Leete
Last updated:
05 Jul 2013
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‘Open for business' – a vision for local regulation
Economic growth is a key priority for every council in the country and every single day councils are working with businesses in their area to provide practical support and cut...
By:
Ian Leete
Last updated:
05 Jul 2013
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