Effective Complaints Handling in Housing

Thursday 23^rd October 2014 – Central London

About the conference:

Our Effective Complaints Handling in Housing Conference examines how to meet the strategic and operational challenges of delivering an effective complaints handling system.

This event provides expert guidance and outstanding practice on managing and resolving customer complaints effectively in order to satisfy customers, save staff and management time and improve the quality and value for money of your housing service.

For more information:

Visit: http://www.capitaconferences.co.uk/public-sector-conferences/housing/full-conference/article/effective-complaints-handling-in-housing-conference-2.html?code=SMKH

Download the brochure: http://www.capitaconferences.co.uk/pdfgen.html?filename=Housing_Complaints_Oct_14.pdf&code=SMKH

Or contact: Naomi Wood – naomi.wood@capita.co.uk  / 020 7202 0571