Public events
Experts by Experience: Engaging the Service User
Events - PublicStarting 17 Jan 2017 - 17:30 through to 17 Jan 2017 - 19:30
featuring
Dr Kieran McCartan
Associate Professor in Criminology and Leader of the Social Science Research Group, University of the West of England
and
Paula Harriott
Head of Involvement, Revolving Doors Agency
In this free seminar Kieran and Paula will discuss the importance of understanding the “service user” voice within the Criminal Justice System.
They will give an overview of the importance of the service user voice and the need to hear it in planning and will also share how to engage with service users (especially high risk, vulnerable or challenging populations). Kieran and Paula will then offer real world examples of how the service user voice can help commission and deliver effective services.
To attend this free seminar please book here
or email academy@noms.gsi.gov.uk
Please note you must be a member of the Academy to attend an event
Membership is free and details of how to join can be found on our website