This interactive workshop has been designed by a leading business mediator, David Liddle, to help APM members secure constructive and lasting outcomes to conflicts and disputes.

The workshop will explore the common mistakes that many of us make when we are handling conflict: with a work colleague or manager, within project teams, or with customers.

These mistakes include:
Designing conflict management systems which encourage dogma, division and dysfunction,
Leaving our values stuck to the lobby wall,
Burying our heads in the sand,
Taking issues too personally,
Being too remote – emotionally and physically.

During this workshop, David will set out some simple and practical tools that will help you to get the best from a challenging conflict or a divisive dispute. He will also explore how many leaders are now designing constructive conflict management into their project plans and change management processes.

The session will be interactive with time included for a conflict clinic. David invites participants to submit questions in advance of the session. Further details will be available on the event page shortly.

This event will also feature the award of prizes, sponsored by the North West branch, to the three students scoring the highest marks in their Management of Projects module of the Manchester MACE Masters course. This module is based on the current APM Body of Knowledge.

For more information and to book your place please visit this APM events page on our website.