Replacing Idox Acolaid - options & approach - Public forum - Planning Advisory Service (PAS)
Replacing Idox Acolaid - options & approach
Gary King, modified 5 Months ago.
Replacing Idox Acolaid - options & approach
New Member Posts: 5 Join Date: 19/08/24 Recent PostsI have recently joined Central Bedfordshire Council, working as a Systems Business Analyst and have been tasked with replacing the council's Idox Acolaid platform which has been in place for ~20 years.
At CBC, Acolaid is utilized across 17 service areas, indicating a broad scope of application. Our intention is to implement a phased approach over the next 18 to 24 months to gradually transition away from Acolaid.
Our focus will initially be on Planning, followed by Building Control, and then Public Protection.
I am keen to learn from other local authorities about their experiences, particularly regarding:
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Vendor and solution selection
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Previous usage of Acolaid
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Approach taken - big bang or phased rollout, and associated timelines
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Lessons learned throughout the process.
I'd like to mention that this is my first role within the public sector, and I am currently gaining knowledge in Planning, Building Control, and Public Protection, which is all quite new to me.
Many thanks in advance
Gary
Mark Brooks, modified 5 Months ago.
RE: Replacing Idox Acolaid - options & approach
New Member Posts: 2 Join Date: 09/09/16 Recent PostsI wrote the following in 2019 about going from IDOX Acolaid to IDOX Uniform in 2017 here at West Lothian Council
I wrote it so that I would have a better understanding of the steps that were taken and it was generalised as I had posted it to a blog so please forgive me if it wonders off topic I don't presently have time to edit it further. It was probably the biggest project I've been involved in (in terms of systems). I wrote the SQL that transferred the Building Standards records although personally I'm a planner. It was about 6 months of prepared concentrated work. We wrote SQL queries that would attach to our Oracle database and take the information and load it into a database that was then handed across to IDOX who loaded it into Idox Uniform.. The data transfer was a major piece of work and we would write scripts that could be run on a daily basis. When we were happy with the scripts we ran all scripts on a Friday - got IDOX to import all that information into the new system and a few days later we all started using the new system. It took a long time to write those scripts. There was about a core of 10 of us on the project with about 3 people from IDOX. IDOX do have dbas and project managers who have done this kind of thing multiple times. General notes continue
===== Notes on large Extraction Transformation project =====
In 2017 I was involved in an important work project to transfer all the records in a legacy system that was being deprecated by the vendor (IDOX Group) into another maintained system. We were in some ways fortunate because both systems had been designed by a single company (IDOX) and they were encouraging us to transfer. We had delayed transfer for several years already but were aware that we now had to move. The vendor did have some tools in place , had staff dedicated to such transfers and were offering favourable consultancy rates. The amount of data was not horrendous in computing terms but they were far far beyond the remit of the ability to cope with any sort of manual data correction and the system was an absolute core system upon which several departments completely depended. These were systems that all departments are in from the moment they start the work day to the end. Generally its unusual if they are down for more than 5 minutes in a month, all work pretty much stops when they stop and in no circumstances could they be down for more than a day without special dispensation and coordination to indicate to manage customer expectations.
The whole project was a success although it was challenging. Here is an outline of the steps we took. As ever order here is important in most of the steps. I had written something on this before but consider this to be a more accurate rundown see here
Step 1
Inform managers of all involved sections and ensure they are on board – identify and ring fence budget
Step 2
Appoint project manager on vendor and client side
draw together team to perform transformation.
Step 3
Draft time table creation of how long it will take putting in place planning for tutorials on systems and consultancy.
Step 4
Request managers to put forward staff on all sides willing to be involved
Step 5
Identify any omissions in knowledge and start to identify how this can be remedied. Kick off and complete acquisition of said staff.
Step 6
Meeting with lead staff to confirm buy in. Request buy in from staff including ring fencing of holidays etc.. to ensure key staff are available at required times.
Step 7
Set up test systems that all individuals have access to and ensure that the old and new systems can be viewed simultaneously by individuals. Ensure that the domain specialists can identify processes that will be mirrored from the old system to the new system
Step 8
Give DBAs or those that will be doing data transfer access to databases of source so that they can start thinking of how they can pull out information.
Step 9
Training for all individuals concerned in new systems.
Step 10
In new system start tasking individuals with how they are going to do the simple processes – eg register a record approve a record alter a record and get reports out. If possible allow new champions to start to define things like reports.
Step 11
Start making up any new lookup fields compared with old lookups and also start tasking individuals with creation of reports and letter that will need to be done.
Step 12
Start mapping the data from old system to new system – excel spreadsheets can be used for this that show the data going from the old system and what fields they are going to go into in the new system. Divide this task up between domain users – this step needs to be done after old and new systems are on domain users machines. As part of this the applications in question should expose if possible the table and field names of the source and target fields. With the systems we were involved in this was possible both for the old and new systems.
For each form on the two systems try to identify the below
Source table.field Target table.field
Also get them to map the lookup table values if direct transfer is not possible or if alias id are used in these lookups.
Source table.field.value=Equivalent.Target table.field.value
Step 13
Give both mapping documents to the ETL people to allow them to start writing the queries. It is unlikely that there will be a straight transfer across from table to table. While it would be expected that field and table names will be completely different it will be expected that table structure will in certain places be different in this respect it would be good to have a really nice schema diagram of both source and target. I wasn't really involved in Venduor Solution selection and the previous usage of acolaid.
Step 14
Allow data individuals to write scripts that can be run live against present initial system – if necessary doesn’t need to be live live could copy every night and then perform on 1 day old database backend – which is what we did. This means work can go on in old system and then at a touch of a button.
Encourage DBAs to be able to run these scripts every day to ensure that running them for go live is absolutely no issue. Our scripts only took about half an hour to run so this wasn’t an issue. I was personally involved in writing the SQL for those and I had systems in place to cross tab the amount coming into each new table so I could see new records and information from the old system trickling manually into the system and then being transferred.
Step 15
Test data input into new system
Step 16
Check test data input into new system with reference to domain users.
Step 17
Confirm go live date ensure staff available for issues
Step 18
Go live to production and start all new procedures ensure staff technical and domain key players on hand to make flexible solutions to things
Step 19
Project review on going maintenance and improvement of new system
Step 20
After suitable time turn off of old system if possible.