Since Richard's last post I have updated the crystal ball to include Quarter 7 speed statistics. I have also created separate crystal ball spreadsheets for speed and quality so that the tools and information required for each one are in the same place.
If you haven't looked at or used these I encourage you to do so especially now that quality of decision making is the new performance game in town. In December the government are, for the first time, putting planning services on notice of designation for poor quality decision making (the ratio of no. of decisions overturned at appeal/total number of decisions expressed as a %age - 10% being the maximum allowed).The two year period being assessed for quality of decisions has already passed (April 2015-March 2017) so don’t wait until December; use our crystal ball now to assess if you are at risk .
Published statistics are too old to be useful
Relying on the government’s published statistics only help you look backwards, they are at least 3 months old when published, and, because they are look back over a rolling 2 year period, they don’t really help you understand how well you are performing within the period that you will finally be judged on. It is even more difficult with the quality statistics because of the 9 month time lag (to allow appeals to be completed) between the end of the performance period (March 2017) and December 2017 when the councils in danger will be notified
This means that for many councils not paying attention, it is already too late when they find out that they are under or close to the government’s designation thresholds.
Real time measurement
The crystal ball allows you to measure your performance in as close to real time as you care to feed in the most recent raw data. They show you at any given time how much cushion you have / gap you need to make up between your performance and the designation thresholds.
We are encouraging ALL councils to use the crystal ball spreadsheets as part of their performance management framework – many councils get caught in the designation process because poor performance ‘creeps up’ and, because the reporting period is over 2 years, just a couple of poor quarters can really drag overall performance down and for some councils it leaves them little time to recover.
PAS focus
PAS uses the crystal ball on a national scale to keep an eye on how councils are performing and offering support where we can. Our resources for doing this are finite and we can only ever get to those councils whose performance is dropping sharply and noticeably.
So, get ahead, use the crystal ball and tackle poor performance before it takes hold. Let us know here how useful you find them.