Target Group is a leading provider of Business Process Outsourcing and operational transformation across lending, payments servicing, investments and savings. We have worked with leading financial services brands for over 38 years helping them become more effective; whilst helping them transform their customer journeys and operations.
Our Services to the UK Public Sector:
Direct Debit Payment Processing: we collect over £3bn annually on behalf of our clients through robust fully managed payments services, providing a seamless customer experience.
Loan & Mortgage Servicing
We deliver comprehensive loan servicing for more consumer and commercial loan products than any other UK servicer. Our servicing support is underpinned by our own innovative lending software.
Rapid Business Improvement
Our specialists work with you to untangle the complexity of your business processes, typically streamlining core processes and automating operations within weeks. We offer a rare combination of consultancy skills to understand business requirements, and technical expertise to optimize processes and managed service capability. Our service is flexible, allowing you to draw on our expertise where you need it most. We provide an end-to-end service or you can select any part of our offer to fit your needs.
Read how in 18 weeks Target designed and implemented a solution for the DVLA that has enabled consumers to pay their vehicle tax by Direct Debit. Two years on, the service has been used by more than 10 million drivers and has collected over £2.9bn.