New Conversations: LGA guide to engagement
Created By:
Tim Adams
Tim Adams
Last updated:
15 Jun 2022
Guide
The guide will be useful for people throughout the local government sector - whether you're looking to improve statutory consultation practices to avoid legal challenges or wanting to engage in more creative ways. It provides advice on how to rebuild trust in relationships that have broken down and help you and you council become better at listening and responding to resident concerns
Category:
Critical success factors » Leadership and management
Critical success factors » Approach to change
Characteristics » Use of data and intelligence
Change approach » Service focus
Change approach » Customer focus
Change approach » Joined up
Change approach » Community focus
Local government services » Administration and government