Case study: data sharing and operational agreements between Leicester City Council and the emergency services
Created By:
Tim Adams
Tim Adams
Last updated:
15 Jun 2022
Case study
Braunstone Blues is a multi-agency early intervention project
consisting of a team from each of the three emergency services (fire
and rescue, police and ambulance) operating in the deprived Braunstone
area in the City of Leicester. The team’s purpose is to reduce
the increasing reliance and demand on emergency services, by educating
and supporting the local community through a programme of visits and
organised events about alternative
support services. It examines
the barriers and the solutions to working together and (especially)
sharing agreements for personal data between all the participants.
Category:
Critical success factors » Leadership and management
Critical success factors » Approach to change
Characteristics » Role of the authority
Characteristics » Use of data and intelligence
Characteristics » Use of digital and technology
Change approach » Service focus
Change approach » Customer focus
Change approach » Joined up
Change approach » Community focus
Local government services » Administration and government
Local government services » Adult social care
Local government services » Advice and benefits
Local government services » Children and family care
Local government services » Community safety