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  • IESE Transformation resources and document library
    The Public Sector Transformation Partner We were created by local authorities as a not-for-profit social enterprise to help them meet the challenges they face in the public sector...
    Resource |
    By:  thumbnail Guy Head |
    Last updated:  04 Mar 2024 |
    Type:  Guide
    0
  • LGA Workforce Planning
    Effective workforce planning, whether at organisational or system level, requires strong senior leadership engagement, buy-in and clear direction from those in the most senior positions. LGA...
    Resource |
    By:  thumbnail Guy Head |
    Last updated:  04 Mar 2024 |
    Type:  Guide
    0
  • Public Sector Transformation Academy: Commissioning Academy
    The Commissioning Academy is designed to give you the tools, techniques and confidence to approach the most challenging issues facing communities in a collaborative, creative and evidence-driven...
    Resource |
    By:  thumbnail Guy Head |
    Last updated:  04 Mar 2024 |
    Type:  Training
    0
  • LGA Commissioning Hub
    A list of commissioning resources for transformation
    Resource |
    By:  thumbnail Guy Head |
    Last updated:  04 Mar 2024 |
    Type:  Tool
    0
  • ITIL - IT Service Management Methodology
    ITIL is a globally recognised best practice methodology for IT service management that is used all over the world by leading organisations. ITIL ensures that their IT services are aligned...
    Resource |
    By:  thumbnail Guy Head |
    Last updated:  04 Mar 2024 |
    Type:  Tool
    0
  • The TOGAF Standard
    The TOGAF Standard, 10th Edition makes adoption of best practices easier. It will show you where to find enduring and universal concepts and proven best practice and it will also...
    Resource |
    By:  thumbnail Guy Head |
    Last updated:  04 Mar 2024 |
    Type:  Guide
    0
  • Business analyst – Government Digital and Data Profession Capability Framework
    Find out what a business analyst in government does and the skills you need to do the job at each level.
    Resource |
    By:  thumbnail Guy Head |
    Last updated:  04 Mar 2024 |
    Type:  Tool
    0
  • LGA Design in the public sector programme hub
    Delivered in partnership between the LGA and Design Council, the Design in Public Sector programme (DIPS) equips councils with design skills and methods to apply to their toughest local climate...
    Resource |
    By:  thumbnail Guy Head |
    Last updated:  04 Mar 2024 |
    Type:  Case study
    0
  • Government Design Principles
    The UK government's design principles and examples of how they've been used. Service design starts with identifying user needs. If you don’t know what the user needs are, you won’t build the right...
    Resource |
    By:  thumbnail Guy Head |
    Last updated:  04 Mar 2024 |
    Type:  Guide
    0
  • Service Design 101
    Service design improves the experiences of both the user and employee by designing, aligning, and optimizing an organization’s operations to better support customer journeys. Traditional economics...
    Resource |
    By:  thumbnail Guy Head |
    Last updated:  04 Mar 2024 |
    Type:  Guide
    0
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