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Six Methods of Online Consultation
A guide to different ways to consult with local people using online methods, by CitizenLab 2020
By:  thumbnail Juliet Whitworth
Last updated:  02 Apr 2020
Type:  Guide
0
Resource
Planning service: reducing costs and increasing income from new commercial services
Wycombe District Council reduced the annual cost of its planning service by £500,000 without cutting jobs. Client satisfaction and staff morale were...
By:  Peter Forest
Last updated:  03 Mar 2020
Type:  Case study
0
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The Art of Brilliance: A Handbook for Leaders of Transformation Programmes
A practical guide to help project managers focus on the right behaviours that are needed to deliver complex transformations.
By:  thumbnail Juliet Whitworth
Last updated:  25 Feb 2020
Type:  Guide
0
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Birmingham – climate change and vulnerable communities
Birmingham's Climate Change Adaptation Partnership is putting health inequalities at the heart of its strategy. It's offering a range of tools and approaches to identify which communities will...
By:  Kaylash Patel
Last updated:  25 Feb 2020
Type:  Case study
0
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How Toronto Reined In Big Tech
An article in the New York Times on how Toronto plans to work with a private sector partner to develop as a 'smart city', but keep the data collected as a public asset.
By:  thumbnail Juliet Whitworth
Last updated:  15 Jun 2022
Type:  Other
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Embracing digital transformation - Lewisham Council
This case study sets out the benefits of becoming a more digital focused council.
By:  Former Member
Last updated:  17 Jan 2020
Type:  Case study
1
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Eastleigh Borough Council – Implementation of new target operating model
Eastleigh Borough Council has transformed its ageing technology infrastructure into state of the art to support a digital way of working, improved customer access, the development of a more ...
By:  Former Member
Last updated:  30 Dec 2019
Type:  Case study
0
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Designing Services: Scoping the Transaction
A guide to help service design by scoping out the transaction well at the start of the project.  This is part of Design Community's work to ensure government services are designed to meet user...
By:  thumbnail Juliet Whitworth
Last updated:  27 Dec 2019
Type:  Guide
0
Resource
Lessons Learned From Five Years of Failure
A blog on how innovation doesn’t need to be cutting edge. Rather it needs to be simple, useful and to make someone’s day that little bit easier.
By:  thumbnail Juliet Whitworth
Last updated:  27 Dec 2019
Type:  Blog
0
Resource
Income Generation For Local Authorities
There are a range of ways in which local authorities can use their legal powers to generate income. Three ways with significant potential to bring in incoming are charging for discretionary...
By:  Kaylash Patel
Last updated:  23 Dec 2019
Type:  Blog
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