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  • Resource
    List of free to access AI training courses
    Free open source AI training put together by the Cabinet Office and industry partners such as Microsoft, IBM, AWS and Google. Industry partners have put together suitable content for a government...
    By:  thumbnail Roopal Shah
    Last updated:  22 May 2024
    Type:  Training
    0
  • Resource
    AI Ethics and Governance in Practice | The Alan Turing Institute
    A series of workbooks and reports designed to provides public sector organisations with the Process-Based-Governance (PBG) Framework, a framework for applying principles of AI ethics and safety to...
    By:  Magnus Smidak
    Last updated:  15 May 2024
    Type:  Report
    0
  • Resource
    ODI Case Study - Data Ethics Maturity Model
    The Data Ethics Maturity Model is a comprehensive framework designed by the Open Data Institute to evaluate and enhance the integration of ethical data practices across organizations. It aids in...
    By:  Magnus Smidak
    Last updated:  15 May 2024
    Type:  Case study
    0
  • Resource
    ODI Resource - Data literacy and the UK Gov
    This report examines the UK government's approach to data literacy within both its workforce and the general public. It emphasizes the importance of a clear understanding of data literacy,...
    By:  Magnus Smidak
    Last updated:  15 May 2024
    Type:  Report
    0
  • Resource
    Data Talks - Growing Capabilities and Careers in Data Science
    The discussion covers the importance of building capabilities, professional development within organizations, and the evolving landscape of data science careers. The Data Leaders Forum, which is...
    By:  Magnus Smidak
    Last updated:  15 May 2024
    Type:  Other
    0
  • Resource
    Data Talks - Collaborative Communities Insight Informing the Night Time Economy in Colchester
    A detailed case study that explores the impact of a community-based intervention and how data can be used to measure the impact. El Assi detailed the challenges posed by "wicked problems" in the...
    By:  Magnus Smidak
    Last updated:  15 May 2024
    Type:  Case study
    0
  • Resource
    Data Talks - Embrace the Era of Data Literacy
    This session focused on the critical importance of data literacy in enhancing decision-making and operational efficiency within public services. It included discussions on the definition and...
    By:  Magnus Smidak
    Last updated:  15 May 2024
    Type:  Other
    0
  • Resource
    Data Talks - AI in the public sector
    This is a seminar delivered with representatives from LOTI, Hackney Council and Microsoft. It explores the implications, opportunities, and risks associated with AI's application in public...
    By:  Magnus Smidak
    Last updated:  15 May 2024
    Type:  Other
    0
  • Resource
    Data Talks - Case for Change - Maximising Data Assets from strategy to implementation
    Hosted by the Essex Centre for Data Analytics (ECDA), aimed at discussing the potential and application of data and analytics within the public sector. Key speakers highlighted the transformative...
    By:  Magnus Smidak
    Last updated:  15 May 2024
    Type:  Other
    0
  • Resource
    SOCITM - Location Intelligence
    The Socitm "Location Intelligence" collection provides a comprehensive overview of how location data can transform public services through better planning, decision-making, and operational...
    By:  Magnus Smidak
    Last updated:  15 May 2024
    Type:  Other
    0
  • Resource
    Artificial intelligence (AI): what senior leaders in local government should know
    The white paper "Artificial Intelligence (AI): What Senior Leaders in Local Government Should Know" outlines the importance of understanding AI's potential and challenges for enhancing public...
    By:  Magnus Smidak
    Last updated:  15 May 2024
    Type:  Report
    0
  • Resource
    SOCITM Digital Ethics Collection
    The Socitm Digital Ethics collection, provides comprehensive insights into the ethical considerations of deploying digital technologies in public service. These resources guide the ethical use,...
    By:  Magnus Smidak
    Last updated:  15 May 2024
    Type:  Other
    0
  • Resource
    Using Generative Artificial Intelligence Large Language Models – Do’s and don’ts
    Socitm provides a set of guidelines on the ethical and responsible use of Generative AI Large Language Models (LLMs) like ChatGPT, Bard, and Bing for public service organizations, outlining...
    By:  Magnus Smidak
    Last updated:  15 May 2024
    Type:  Guide
    0
  • Resource
    Mapping Data Ecosystems
    In-depth guidance on how to find and understand the data in your organisation from the Open Data Institute. The Open Data Institute's updated guide on Mapping Data Ecosystems serves as an in-depth...
    By:  Magnus Smidak
    Last updated:  15 May 2024
    Type:  Guide
    0
  • Resource
    GOV.UK - About using open standards
    Guidance on meeting point 4 of the technology code of practice by using/purchasing open standards when considering spend. This emphasises the importance of employing open standards in technology...
    By:  Magnus Smidak
    Last updated:  03 May 2024
    Type:  Guide
    0
  • Resource
    LGA - Performance management data training for councillors
    This training offers sessions for councillors on data and the role it plays in effective council performance management. The training is tailored for councillors seeking to enhance their...
    By:  Magnus Smidak
    Last updated:  05 May 2024
    Type:  Training
    0
  • Resource
    ODI Case Study - Tackling the Cost of Living Crisis
    This comprehensive September 2023 report by the Open Data Institute and Mime Consulting sheds light on the stark realities and data gaps surrounding the UK's cost of living crisis. It emphasises...
    By:  Magnus Smidak
    Last updated:  03 May 2024
    Type:  Case study
    0
  • Resource
    ODI Resource - Tackling the Climate Crisis with data
    This report outlines the Open Data Institute's and ARUP approach to leveraging data to combat the climate crisis within the built-environment sector. It highlights the necessity for open,...
    By:  Magnus Smidak
    Last updated:  03 May 2024
    Type:  Report
    0
  • Resource
    Data Talks - Past, Present and Future Skills
    A session on the how the University of Essex has invested in data science education and research. Highlights the powerful relationship that the authority, university and the wider data community...
    By:  Magnus Smidak
    Last updated:  03 May 2024
    Type:  Training
    0
  • Resource
    SOCITM - AI in local authorities and education
    Comprehensive resources that explain how generative AI is revolutionizing education and the public sector by improving efficiency, decision-making, and service quality while emphasizing ethical...
    By:  Magnus Smidak
    Last updated:  03 May 2024
    Type:  Guide
    0
  • Resource
    Artificial Intelligence and Public Standards
    The "Artificial Intelligence and Public Standards Report"  advocates for adherence to the Seven Principles of Public Life to ensure ethical use and public trust. It highlights the necessity...
    By:  Magnus Smidak
    Last updated:  03 May 2024
    Type:  Report
    0
  • Resource
    The Digital, Data and Technology Playbook
    Central government and related organisations guidance and best practice on procuring digital/technology. An in-depth read. The UK Government's Digital, Data and Technology Playbook, offers...
    By:  Magnus Smidak
    Last updated:  03 May 2024
    Type:  Guide
    0
  • Resource
    Generative artificial intelligence (AI) in education
    A document that sets out the position of the department of education for the usage of GenAI in the education sector. The Department for Education (DfE) has unveiled a comprehensive guide on...
    By:  Magnus Smidak
    Last updated:  03 May 2024
    Type:  Guide
    0
  • Resource
    Business Process Mapping Toolkit
    A business process mapping toolkit focussed on procurement and contact management, but which can also be used to map other processes as part of service design work.
    By:  Sarah-Joy Lewis
    Last updated:  28 Mar 2024
    Type:  Tool
    0
  • Resource
    Webinar: Leveraging data and visualisation for informed decision-making
    In a time where councils are asked to deliver more whilst budgets are being squeezed, the effective use of data can help key decision makers to allocate resources wisely and effectively. Our data...
    By:  Sarah-Joy Lewis
    Last updated:  28 Mar 2024
    Type:  Guide
    0
  • Resource
    Programme Management Office (PMO)
    A guide for local authorities interested in establishing a programme management office (PMO) or reviewing their project management arrangements
    By:  Sarah-Joy Lewis
    Last updated:  28 Mar 2024
    Type:  Guide
    0
  • Resource
    Contract Management Pioneer Programme (CMPP)
    Tools, templates and guidance for authorities looking to transform their approach to contact management / support wider transformation through improved contract management. 
    By:  Sarah-Joy Lewis
    Last updated:  28 Mar 2024
    Type:  Guide
    0
  • Resource
    Case Study: Fleet Services Review for Middlesbrough Council
    The aims of the project were: To provide a high level options appraisal of Middlesbrough Council’s future operating model for its Fleet Services. Provide the Council with an action plan for...
    By:  Sarah-Joy Lewis
    Last updated:  28 Mar 2024
    Type:  Case study
    0
  • Resource
    Case Study: Hands-on Transformation for Luton Borough Council
    Luton has an ambition for 2040 to be a healthy, fair and sustainable town where everyone can thrive and no-one has to live in poverty. It is driven by the council but is very much a partnership...
    By:  Sarah-Joy Lewis
    Last updated:  28 Mar 2024
    Type:  Case study
    0
  • Resource
    Case Study: Insourcing of Publica for Councils
    Cotswold District Council, Cheltenham Borough Council, Forest of Dean and West Oxfordshire District Council are all shareholders of Publica, a Local Authority Teckal Company (LATCO) which has been...
    By:  Sarah-Joy Lewis
    Last updated:  28 Mar 2024
    Type:  Case study
    0
  • Resource
    Case Study: Environmental Transformation Programme Support for Southampton City Council
    Southampton City Council (the Council) is undergoing a transformation of its environmental services. This includes waste, streetscene, environmental health and port health teams. The work has...
    By:  Sarah-Joy Lewis
    Last updated:  28 Mar 2024
    Type:  Case study
    0
  • Resource
    Case Study: Prioritisation Matrix and Transformation Plan for Cumberland Council
    Cumberland Council is in the process of developing its Transformation Programme Management Office (PMO) following Local Government Reorganisation. Local Partnerships supported the Council to: ...
    By:  Sarah-Joy Lewis
    Last updated:  28 Mar 2024
    Type:  Case study
    0
  • Resource
    Case Study: Vision for transformation for Suffolk County Council
    Suffolk County Council are taking a strategic view of how the Council will operate in the future. To support this process Local Partnerships supported the Suffolk County Council to develop draft...
    By:  Sarah-Joy Lewis
    Last updated:  28 Mar 2024
    Type:  Case study
    0
  • Resource
    12 Local Government Digitalisation Outcomes
    The LGA, Socitm and Solace have reviewed the current landscape of digital support to distil the key components of digitalisation needed to have an impactful outcome for residents, businesses, and...
    By:  thumbnail Guy Head
    Last updated:  06 Mar 2024
    Type:  Guide
    0
  • Resource
    Transforming Public Procurement
    The Transforming Public Procurement programme aims to improve the way public procurement is regulated in order to: create a simpler and more flexible, commercial system that better meets our...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    The Digital, Data and Technology (DDaT) Playbook
    Digital, data and technology (DDaT) underpins everything we do and the Government provides vital services for millions of citizens every day. The public sector is estimated to spend up to...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    National AI Strategy - Policy Brief (LGA)
    This brief allows you to get a quick understanding of the Department for Business, Energy, and Industrial Strategy and Department for Digital, Culture, Media, and Sport's National AI...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Report
    0
  • Resource
    LGA Artificial Intelligence (AI) Network
    The LGA’s Artificial Intelligence Network has been created to support councils to think critically about the role and use of AI in local government, supported by sharing knowledge and experience of...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Other
    0
  • Resource
    East Dunbartonshire Council Organisational Transformation Business & Improvement Plan
    The strategic grouping of Organisational Transformation includes Business & Digital Change, Procurement, Strategic Commissioning Team, Human Resources & Organisational Development and...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Report
    0
  • Resource
    Cornwall Council Communications and engagement strategy 2023/25
    Cornwall Council is on a mission to transform the way in which we deliver and enable hundreds of services for the residents of Cornwall in the years to come. Clear, timely engaging communications...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Report
    0
  • Resource
    Local Authority Reorganisation: MJ Blogs
    The MJ is the UK's market leading news, insights and analysis magazine, designed for the people who work in the UK local government sector.       
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Blog
    0
  • Resource
    2024 Trends: Public sector digital transformation - BLOG
    From local government initiatives to drivers in healthcare and education, every facet of the public sector is gearing up for a year of significant technological advancements in 2024. In this...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Blog
    0
  • Resource
    Local Government Transformation: Stuck in Slow Motion? GOVNET Blog
    The Digital Lag  While digital transformation is commonplace in many sectors, local government often lags behind. Funding constraints, bureaucratic hurdles, and a lack of clear direction...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Blog
    0
  • Resource
    Local Government Transformation: Dorset Council's Digital Recruitment Strategy - GOVNET Blog
    Dorset Council faced a digital recruitment crisis. Applications plummeted, vacancies remained unfilled, and traditional methods failed to attract qualified candidates. This blog delves into...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Blog
    0
  • Resource
    Grant Thornton Public Sector Transformation Blueprint
    The public sector faces challenges on almost every front: budget constraints, insufficient revenue generation, soaring costs, economic uncertainty, increased service demand, and inefficiencies in...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Blog
    0
  • Resource
    West Lothian Performance and Transformation Strategy 2023-2028
    West Lothian Council has long been known as one of the top performing local authorities in the United Kingdom and has been recognised as an outstanding performer across all sectors in the UK and...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Report
    0
  • Resource
    Croydon Council People and Cultural Transformation Strategy
    This four-year strategy aims to enable the delivery of the Mayor’s Business Plan and the delivery of the strategic objective ‘A transformed council listens to residents and delivers good services’,...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Report
    0
  • Resource
    Navigating the future: local government transformation: LGC Article
    Cross organisational buy-in to changes that are being made is a key to success The sector is feeling the pain of financial pressure while awaiting news of which council might fail next. Though the...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Blog
    0
  • Resource
    Grant Thornton: Transforming local authorities: three levers for change
    With local authorities needing to act now to avoid financial failure, we explore the three key levers they can use to deliver genuine change: transformation, modernisation and reprioritisation. ...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Report
    0
  • Resource
    Change Network Insights
    Change Network helps to deliver smarter transformation that sticks. We work with organisations that provide essential services to support end-to-end change from diagnosis to delivery. We know that...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    IESE Transformation resources and document library
    The Public Sector Transformation Partner We were created by local authorities as a not-for-profit social enterprise to help them meet the challenges they face in the public sector...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    LGA Workforce Planning
    Effective workforce planning, whether at organisational or system level, requires strong senior leadership engagement, buy-in and clear direction from those in the most senior positions. LGA...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    Public Sector Transformation Academy: Commissioning Academy
    The Commissioning Academy is designed to give you the tools, techniques and confidence to approach the most challenging issues facing communities in a collaborative, creative and evidence-driven...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Training
    0
  • Resource
    LGA Commissioning Hub
    A list of commissioning resources for transformation
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Tool
    0
  • Resource
    ITIL - IT Service Management Methodology
    ITIL is a globally recognised best practice methodology for IT service management that is used all over the world by leading organisations. ITIL ensures that their IT services are aligned...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Tool
    0
  • Resource
    The TOGAF Standard
    The TOGAF Standard, 10th Edition makes adoption of best practices easier. It will show you where to find enduring and universal concepts and proven best practice and it will also...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    Business analyst – Government Digital and Data Profession Capability Framework
    Find out what a business analyst in government does and the skills you need to do the job at each level.
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Tool
    0
  • Resource
    LGA Design in the public sector programme hub
    Delivered in partnership between the LGA and Design Council, the Design in Public Sector programme (DIPS) equips councils with design skills and methods to apply to their toughest local climate...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Case study
    0
  • Resource
    Government Design Principles
    The UK government's design principles and examples of how they've been used. Service design starts with identifying user needs. If you don’t know what the user needs are, you won’t build the right...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    Service Design 101
    Service design improves the experiences of both the user and employee by designing, aligning, and optimizing an organization’s operations to better support customer journeys. Traditional economics...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    Data Standards Authority
    The Data Standards Authority was established in April 2020 as a multi-disciplinary team drawn from a variety of data-related backgrounds in technology, strategy and policy. Working with experts...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    Data Skills Framework
    The Data Skills Framework breaks down the skills required by different people in an organisation that works with data. It illustrates how technical data skills must be balanced with skills to...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    Data Ethics Framework
    The Data Ethics Framework is a set of principles to guide the design of appropriate data use in the public sector. It is aimed at anyone working with data in the public sector, including: data...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    LGA Better Use of Data Hub
    The use of data plays an increasing role in designing, delivering and transforming public services to improve outcomes and drive efficiencies within current financial constraints. More data than...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Tool
    0
  • Resource
    Best value standards and intervention - a statutory guide for best value authorities
    This consultation seeks views on statutory guidance for local authorities, including combined authorities and combined county authorities, in England on the Best Value Duty. It is issued to local...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Report
    1
  • Resource
    Local government finance capacity and capability study - Local Partnerships
    As part of our sector support programme funded by the Department of Levelling Up, Housing and Communities (DLUHC), we commissioned Local Partnerships to undertake research into capacity and...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    SPACES Model: The Framework for Defining Your Community’s Business Value
    How do you calculate the ROI of community? And where should community live in a business? These are questions community teams deal with every day. Businesses have been building...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Tool
    0
  • Resource
    The NLI SCARF Assessment | Neuro Leadership Institute
    The assessment will give you a better understanding of your relative sensitivity towards different types of social drivers in each domain of SCARF®. Knowing your strongest SCARF drivers can...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Tool
    0
  • Resource
    The Prosci ADKAR Model | Prosci
    Organizational change requires individual change The Prosci ADKAR® Model is one of the two foundational models of the Prosci Methodology, in addition to the PCT Model. The word “ADKAR”...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    Lewin's Change Management Model - MIND Tools
    Change is a common thread that runs through all businesses regardless of size, industry and age. The world changes fast and organizations must change quickly, too. Organizations that handle change...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    Kübler-Ross Change Curve – EKR Foundation
    In 1969, Dr. Elisabeth Kübler-Ross wrote about the “5 Stages of Death” also known as the “5 Stages of Grief” , “5 Stages of Loss®” , or just “The 5 Stages.” She identified these stages as...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    The 8-Step Process for Leading Change | Dr. John Kotter
    Over four decades, Dr. Kotter observed countless leaders and organizations as they were trying to transform or execute their strategies. He identified and extracted the common success factors and...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    Burke-Litwin: Understanding Drivers for Change
    There are many reasons that change occurs in organisations. Building on the Burke-Litwin model of organisational change and performance, this article will help you identify different drivers of...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Guide
    0
  • Resource
    LGA Workforce planning hub
    The apprenticeship levy has highlighted the lack of good workforce planning across councils. There is a need for Human Resources (HR) to better inform service planning (transformation) in the short...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Tool
    1
  • Resource
    LGA Workforce capacity hub
    Resources that help local government employers with workforce staffing and management practices, which support their corporate objectives. Local authorities face increasing pressures on their...
    By:  thumbnail Guy Head
    Last updated:  04 Mar 2024
    Type:  Tool
    0
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