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Decision-making and accountability toolkit (LGA)

Decision-making and accountability toolkit (LGA)

Decision-making and accountability toolkit (LGA)

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User Portrait  Created By Tim Adams
Tool

The DMA approach is an organisational design tool from the LGA and partners which establishes the number of layers of management that an organisation needs – and the units within it – to achieve its purposes most effectively, and the decision rights that managers in different layers require to be empowered.

Category: Critical success factors » Leadership and management Characteristics » Role of the authority Characteristics » Use of data and intelligence Characteristics » Use of digital and technology Change approach » Service focus Change approach » Customer focus Change approach » Joined up Local government services » Administration and government

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