Created By
Liz Copeland
Resources - Transformation and Innovation Exchange
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Sevenoaks District Council - Customer focus
Sevenoaks District Council - Customer focus
Created By
Liz Copeland
Case study
Case study about Sevenoaks District Council improving customer experience.
Category:
Characteristics
Change approach
Characteristics » Role of the authority
Characteristics » Role of the elected member
Characteristics » Use of digital and technology
Change approach » Customer focus
Local government services
Local government services » Administration and government
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