Resources - Transformation and Innovation Exchange
Back
Sevenoaks District Council - Customer focus
Sevenoaks District Council - Customer focus
10
Case study
Case study about Sevenoaks District Council improving customer experience.
Download attachments
customer centric sevenoaks kent customer experience south east
Category: Characteristics Change approach Characteristics » Role of the authority Characteristics » Role of the elected member Characteristics » Use of digital and technology Change approach » Customer focus Local government services Local government services » Administration and government
Content Related to Sevenoaks District Council - Customer focus
Case study about Wrexham Council targeting customer-focused communications.
Published 28 June 2019
Rating
00
Case study about Birmingham City Council's innovation in council house building.
Published 28 June 2019
Rating
00
Case study about Aylesbury Vale Council's planning innovation.
Published 28 June 2019
Rating
00
Case study about Ryedale Council's new behaviours based approach.
Published 28 June 2019
Rating
00
Case study about Bracknell Forest Council restructuring their support services.
Published 28 June 2019
Rating
00
Case study about South Hams and West Devon Councils integrating back end services. https://www.southhams.gov.uk https://www.westdevon.gov.uk
Published 01 July 2019
Rating
00
Case study about Cambridge, Huntingdonshire and South Cambridgeshire Councils joining up their legal departments. https://www.cambridge.gov.uk http://www.huntingdonshire.gov.uk ..
Published 01 July 2019
Rating
00
Case study introducing a new care assurance framework at Isle of Wight Council.
Published 28 June 2019
Rating
00
Case study about implementing a new business model at Aylesbury Vale Council.
Published 28 June 2019
Rating
00
Case study about East Ayrshire Council's funeral services redesign.
Published 01 July 2019
Rating
00
Case study about Wigan Council's development of a single view of a child's record.
Published 28 June 2019
Rating
00
Case study about Stafford Borough Council's partnership with Staffordshire Women's Aid to develop ForwardHouse refuge.
Published 28 June 2019
Rating
00